core Operations business solutions and controls manager (cbna o&t)Citigroup

The Project Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project issue log.
Identify key stakeholders who will participate in project scope definition. Identify, document, and understand project dependencies
Ensure appropriate resources are assigned to project & monitor commitment.
Ensure change control is executed throughout project.
Establish project communication needs and support creation of project communication plan.
Track actual project costs, identify variances, and reforecast project costs as needed.
Measure project management performance against standards.
Create the project risk management plan.
Work with procurement team to create, administer, track, and eventually close project contracts.
Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
5-8 years relevant experience
Education:
Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Responsible for ensuring that Core Operations critical initiatives/projects are delivered and conducted in an effective and cost efficient manner
Spearhead the implementation of Digital initiatives, Shutting Analog, Process Simplification leveraging on Lean method/tools across functions and achieve cost efficiencies and better customer experience
Responsible in establishing key and standard metrics across Core Operations units
Participates in financial planning and monitors that Core Operations productivity plan
Works closely with Regional and Country stakeholders from Retail, Cards, Loans, CFSI teams in improving Client Experience in the most cost effective manner.
Act as the key point of contact for all audits and reviews of Consumer Operations carried out by, but limited to, regulators, internal and external audit, and regional reviews
Manage departmental operational risk self-assessment and risk indicator reporting, developing automated and data driven control monitoring solutions
Manage detail corrective actions plans, tackling of issues at a root-cause level, and working with stakeholders and advisers to ensure actions are sufficient
Manage Consumer Operation's control and quality frameworks ensuring compliance to policies, procedures, and reporting to stakeholders
Job Family Group: Operations - Core
Job Family: Operations Project Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Quezon City, Metro Manila
Permanent
Full-time