content DeveloperNGA Human Resources

As the HCM Operations Content Developer, you will play an integral part in developing and mainting training materials using a variety of course development tools. You will prepare Instructional Media Elements for Online and Instructor-led delivery while working closely with all members of the global L&D team and other internal customers.
Main Responsibilities
Standardize formatting of materials in new or existing courses i.e. templates, titles, naming conventions, corporate branding
Create interactive elements on the LMS for courses from design documents
Create/configure online courses, exams and quizzes onto the LMS
Create/Convert online course content or materials with multimedia development tools
Design, create, and maintain job aids, documentation, and training materials
Collaborate with cross-functional teams and subject matter experts to successfully create interactive learning materials
Analyze problems, identify solutions, and implement recommendations
Design and develop engaging and memorable learning opportunities. Write engaging scripts, create custom graphics, and push the envelope to elevate the learning experience
Prepare course outline, handouts, and visual aid materials.
Coordinate with subject matter experts to ensure that prepared courses meet stated objectives.
Prepare or arrange for the preparation of automated training materials, such as video recorded training sessions, and computer- aided tutorials.
Have a creative mind set, use engaging techniques to create and deliver
Post and maintain training materials in the Learning Management System (LMS)
Monitor LMS message services and email inboxes, providing support as needed
Provide thorough and detailed quality assurance of all course material ensuring materials are current and accurate based on requirements received
Collaborate with developers, subject matter experts, project teams and L&D team members.
Other duties as assigned
Key Criteria to monitor performance
Demonstrate excellent interpersonal and communications skills evidenced by feedback from global stakeholders, and employees participating in L&D activities
Ability to work independently with initiative or as part of a team to deliver outcomes
Accuracy and efficiency of deliverables
Quality of the materials produced
Commitment to internal and external client satisfaction
Demonstrate professionalism and act responsibly
NGA Core Competencies
Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humor & outlook.
Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement.
Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities.
Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities.
Be Effective - Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way.
III. REQUIRED EXPERIENCE
Professional /
Job Experience
Ability to perform in a fast-pace work environment and work independently with minimum supervision, but also as part of a project team.
Excellent writing, editing, critical reasoning, interpersonal, and communication skills
Be able to work in a fast-paced environment and work independently with minimum supervision, but also as part of a project team
Be solution-oriented
Drive continuous improvement efforts
Communicate clearly and concisely, both orally and in writing
Experience with NGA technology, such as hrX Suite
Experience with other technologies, i.e. MS Office, SAP, SFSF, Workday
Aptitude with e-learning authoring software - Articulate
Desired but not required
Experience with Learning Management (LMS)
Web design or web content creation, iImage, audio, and/or video editing
Experience in Training/Instructional Design
Academic Degree
Education and Training
Bachelor's degree in a Technology, Business, Education, Communications, HR or related area and/or equivalent experience of 1-3 years preferred
NGA Human Resources

Manila City, Metro Manila
Permanent
Full-time