Consultant, business process optimization (financial services)Northern Trust

Summary
You will be a member of our Process Optimisation Team which has a broad responsibility for identifying and driving global process and efficiency improvements, including analytical process modelling and design, using industry recognised risk, analysis and modelling techniques.
Principal Responsibilities
Working with operational teams in all parts of the business to analyse, review, identify and document business improvement opportunities and strategies including process design as required.
Planning, coordinating and consulting with both business and project teams to ensure delivery in a co-ordinated, consistent and effective manner.
Ability to drive cross functional projects to deliver improvement in efficiency, quality and customer satisfaction.
Act as a source of structured change management and process improvement expertise.
Provide business partners and business leadership with independent consultation and support in the delivery of business change opportunities and recommendations.
Deliver progress / status related reporting to senior management and committee structures as required.
Identify, understand and manage inter project dependencies, risks and issues.
Ensure integrity and consistency in all initiatives and allocated tasks.
Understand and adapt to changing roles within the business and industry.
Act as a mentor and advocate to business partners and leadership to promote and encourage continuous process & efficiency improvements.
Demonstrate an ability to deliver process changes across jurisdictions / locations.
Conducts necessary training, coaching and mentoring as it pertains to Lean development for key stakeholders
Skills / Experience
Excellent communication skills, both verbal and written (MS Excel, Visio, PowerPoint, etc.)
Excellent listening, negotiation and influencing skills with an ability to work with Partners at all levels within the organisation.
Strong change and project management skills.
Objective, open-minded, innovative thinker and change advocate.
Enthusiastic and proactive approach with strong attention to detail.
At least 3 years of experience handling process improvement projects.
Six Sigma trained or certified is preferred but not required
Superb recordkeeping, time management, and organizational skills.
Advanced analytical and problem-solving skills.
Excellent communication skills, both verbal and written (MS Excel, Visio, PowerPoint, etc.)
Excellent listening, negotiation and influencing skills with an ability to work with Partners at all levels within the organisation.
Strong change and project management skills.
Objective, open-minded, innovative thinker and change advocate.
Enthusiastic and proactive approach with strong attention to detail.
Behaviours
Highly flexible regarding work type, function, discipline and / or location.
High energy with a focus on proactive delivery.
Thought-provoking, Challenging and Straight talking.
Rigorous but pragmatic.
Self-motivated.
Confident and assertive.
Team player.
Leadership potential.
Additional Information
Northern Trust

Manila City, Metro Manila
Permanent
Full-time