What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
So what are you waiting for? Join the winning team now.
Work you'll do
Analyze and act independently on request or incidents raised by the client for their ERP application and resolve it within the agreed SLA and with quality
Undertake analysis work to identify root cause with ability to discuss and brainstorm with other team members and stakeholders and escalating findings to the right stakeholders. To be responsible to assist in reducing re-occurring issues/incidents.
Leading the collection of business requirements, analysis work and proposal for end to end solution when necessary to support client's initiative to simplify and standardize processes
Able to take on a Team Lead role when required and guide the team on a day-to-day basis
Able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients.
Take on role as Process Expert in the team and coaching/guiding other team members (within team and across other AMS teams). Where necessary, to conduct training to assist in speeding up knowledge transition for team members.
Able to lead and prepare all necessary reporting for SLA Governance and Statuses
Act as the ambassador and work closely with all necessary parties involved to ensure successful implementation of the AMS support practice in Deloitte SEA. This includes spreading the understanding of AMS and its value realization to internal and external stakeholders.
Partake in the deliverable development of the AMS setup in Deloitte SEA.
Drive and embed any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization
Fully comply with and adhere to all the standard AMS process & procedures that are developed.
Enough about us, let's talk about you
We are looking for someone with:
A good honors Degree
Good spoken English. Added advantage if other languages are known.
SQL certified will be an added advantage
Have at least 5-7 years' experience working with SAP SuccessFactors - Learning Management System (LMS) in the end user environment or consulting with good support & configuration experience (level 2 & 3).
Knowledgeable in SAP SF - LMS module.
Some integration knowledge to other functional areas would be an added advantage.
Good analytical thinking.
Ability to engage stakeholders
Takes ownership of problems and respond in a proactive manner where appropriate.
Willing to take on new solutions/applications where applicable and ensure successful integration and support for the business
Willing to work based on clients' business work days and office hours
Willing to work on rota basis to support any critical or high request after client's business office hours
Next Steps
Sounds like the sort of role for you? Apply now
Due to volume of applications, we regret only shortlisted candidates will be notified.
Requisition ID: 71102
In Philippines, the services are provided by Navarro Amper & Co and other related entities in Philippines ("Deloitte in Philippines"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Philippines, which is within the Deloitte Network, is the entity that is providing this Website.
Deloitte
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
So what are you waiting for? Join the winning team now.
Work you'll do
Analyze and act independently on request or incidents raised by the client for their ERP application and resolve it within the agreed SLA and with quality
Undertake analysis work to identify root cause with ability to discuss and brainstorm with other team members and stakeholders and escalating findings to the right stakeholders. To be responsible to assist in reducing re-occurring issues/incidents.
Leading the collection of business requirements, analysis work and proposal for end to end solution when necessary to support client's initiative to simplify and standardize processes
Able to take on a Team Lead role when required and guide the team on a day-to-day basis
Able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients.
Take on role as Process Expert in the team and coaching/guiding other team members (within team and across other AMS teams). Where necessary, to conduct training to assist in speeding up knowledge transition for team members.
Able to lead and prepare all necessary reporting for SLA Governance and Statuses
Act as the ambassador and work closely with all necessary parties involved to ensure successful implementation of the AMS support practice in Deloitte SEA. This includes spreading the understanding of AMS and its value realization to internal and external stakeholders.
Partake in the deliverable development of the AMS setup in Deloitte SEA.
Drive and embed any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization
Fully comply with and adhere to all the standard AMS process & procedures that are developed.
Enough about us, let's talk about you
We are looking for someone with:
A good honors Degree
Good spoken English. Added advantage if other languages are known.
SQL certified will be an added advantage
Have at least 5-7 years' experience working with SAP SuccessFactors - Learning Management System (LMS) in the end user environment or consulting with good support & configuration experience (level 2 & 3).
Knowledgeable in SAP SF - LMS module.
Some integration knowledge to other functional areas would be an added advantage.
Good analytical thinking.
Ability to engage stakeholders
Takes ownership of problems and respond in a proactive manner where appropriate.
Willing to take on new solutions/applications where applicable and ensure successful integration and support for the business
Willing to work based on clients' business work days and office hours
Willing to work on rota basis to support any critical or high request after client's business office hours
Next Steps
Sounds like the sort of role for you? Apply now
Due to volume of applications, we regret only shortlisted candidates will be notified.
Requisition ID: 71102
In Philippines, the services are provided by Navarro Amper & Co and other related entities in Philippines ("Deloitte in Philippines"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Philippines, which is within the Deloitte Network, is the entity that is providing this Website.
Deloitte
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Deloitte
About the company
Deloitte jobs
Philippines
Corporate Communications Consultant Job at Neksjob Philippines in Taguig City | Xcruit
NeksJob Philippines
MetroManila, Manila, TaguigAgreement
Chief Operations Officer (COO) / Operations Consultant
Caerus Arion Trading Corporation
Cagayan, MisamisOriental, Cagayan de Oro₱100,000 - 150,000 per month
Urgent Hiring! Accounts Payable Specialist (familiar w/ accounting software and systems like SAP)
Cebu Pacific Catering Services, Inc.
Cebu, CebuAgreement
Work from home after regularization! Apply Now as a Design Consultant - Earn 22k starting pay
Author Solutions Philippines Inc.
Cebu, CebuAgreement
Position Consultant - ams - sap successfactors (lms) - ph recruited by the company Deloitte at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Consultant - AMS - SAP SuccessFactors (LMS) - PH or Deloitte company in the links above
About the company
Deloitte jobs
Philippines