Communications and operations analystBuildzoom

We are looking for a highly organized person to join our growing content operations team. This team is responsible for uploading content and photos to websites, tracking shares and readership of our articles, and most importantly, managing email communications with contractors who we feature.
The ideal candidate will have excellent written and verbal communication skills, and should have substantial experience with client-facing email outreach and management, preferably within the U.S. To succeed in this role, you should be able to craft appropriate responses to emails without supervision and manage all communications efficiently using CRM software such as Streak.
Responsibilities
Manage email campaigns to raise awareness of our published articles
Respond to any incoming emails
Track and calculate metrics on the success of our outreach campaigns
Implement small changes or edits to articles on WordPress
Organize and communicate client requests and feedback to the rest of the team
Our offer:
Fun working environment in a beautiful and modern office.
Yearly company outing. Recently we've gone to Mindoro, Negros, Palawan, and Cebu.
Open pantry for free snacks and drinks.
Fast-track regularization - as early as 3 months! HMO for employee + 2 dependents for free!
About BuildZoom
BuildZoom is a California-based startup that makes it easier to hire a contractor for any residential or commercial construction project in the U.S. Our intelligent marketplace uses construction data to bring transparency to the industry and helps homeowners and contractors find the right match. Our Manila office is growing in all departments from software engineering to HR to content marketing - we are looking for talented, driven individuals to join our team!
Great written communicator
Proven experience with client-facing email campaigns
Strong attention to detail and skilled multi-tasker
Excellent communication skills both internally and externally, verbally and written
Outstanding time-management skills and adept at setting priorities
Fast learner and self starter - takes the initiative to proactively solve problems
Thrives in a fast-pace, goal-driven environment
Familiar with basic CRM software and Google Suite applications
Knowledge of WordPress or blog sites a plus
Work from Home
Flexitime
Special Leave Benefits for Women
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Free Lunch or Snacks
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Associate / Supervisor Writing and Content Computer Software / Engineering 1 opening Bachelor's degree graduate
BuildZoom is a California-based startup that makes it easier to hire a contractor for any residential or commercial construction project in the U.S.Our intelligent marketplace uses construction data to bring transparency to the industry and helps homeowners and contractors find the right match. Our Manila office is growing in all departments from software engineering to HR to content marketing - we are looking for talented, driven individuals to join our team!
Kalibrr

Quezon City, Metro Manila
Permanent
Full-time