commercial management office CoordinatorDoka Group

Company Description
Doka Group is a world leader in developing, manufacturing and distributing formwork technology for use in all fields of the construction sector. With more than 160 sales and logistics facilities in over 70 countries, the Doka Group has a high-performing distribution network which ensures that equipment and technical support are provided swiftly and professionally. An enterprise forming part of the Umdasch Group, the Doka Group employs a worldwide workforce of more than 6,200.
Doka Philippines is a 100% subsidiary of the Doka Group. To continue building our high level of service for our customers, the Doka Group not only invests in its employees' professional and personal career development but also sets great store by foresighted personnel planning. If you are passionate about what you do, have an inner drive to succeed, a desire to learn and grow from your experiences, then this is your opportunity to step up to a challenge!
To continue building our high level of service for our customers, the Doka Group not only invests in its employees' professional and personal career development but also sets great store by foresighted personnel planning. If you are passionate about what you do, have an inner drive to succeed, a desire to learn and grow from your experiences, then this is your opportunity to step up to a challenge!
Job Description
The employee will ensure that the clients receive the delivery of the sales solution on time. The Employee will also handle import and export activities to transfer and coordinate the movement of materials intra-company to fulfill client need. Furthermore, the Employee is responsible for appropriate invoicing and follow-ups. Specific responsibilities include but are not limited to:
Order processing and Billing:
To ensure accurate invoicing to local customer in line with contractual agreements and as well as the intercompany invoicing; and
resolve the disputes/credit requests arising from the project period together with CCM, sales and customer
To ensure the sending of invoices to the customer within 3 days from the delivery or pick-up of materials from the yard.
Actively communication with CCM on the credit status of customer especially delivery blocking due to credit validity expiration, insufficient credit limit and overdue invoices.
Place orders / quotes to Discos in line with official work instruction and ensure timely update and communication to logistics
Material and order management:
To monitor all material movements and solve any problems arising from disputes on the project
To flag material shortfall for project deliveries to Head of Operations or to Logistics
To input and update material reservations and orders in ERP system & working closely with sales
To timely update planned returns and buy-backs in collaboration with sales department
To ensure accurate and correct processing in ERP software
Logistics support
To support logistics on booking of import and export of material
To procure, if needed, booking of trucking to the customer's site
To ensure accurate and correct posting of costing
negotiate contracts with freight forwarders, truckers and brokers
To support the submission of compliance report to the government agencies.
Qualifications
Required Skills and Experience
Proven experience as a CMO Coordinator
Experience in customer service will be appreciated
Ability to work with little supervision and track multiple processes
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills
Attributes and Motivation
You have excellent written and verbal communication skills in English Language
You have a well-developed analytical skills
You have the ability to work individually and in a team environment
You are proactive, highly self motivated, and has high level of integrity
Additional Information
If this is you, wait no more! Apply now or contact Vaneza Dotollo at [Protected Info] for more information.
Doka Group

Muntinlupa City, Metro Manila
Permanent
Full-time