Collections operations analystBaker McKenzie

The Collections Operations Analyst will be responsible for providing Collection Operations Support through regular contact per agreed terms from clients cordially and courteously; and work closely with the Collections Operations team and staff in Centers to ensure that collections activities are coordinated and escalated as necessary.
Responsibilities:
Liaise with Collections staff, In-Market Business partners, management, and other staff as appropriate to ensure that all receivables are followed up via email/ call promptly per the Firm's standardized best practice
Minimize risks surrounding long outstanding debts to avoid write-downs, write-offs, and bad debts
Monitor Accounts Receivable balances every month to review any aged accounts for status, write-off threshold, and credit balance
Prepare any necessary forms to complete approved credit adjustments, write-downs, and write-offs for clients as a result of the Accounts Receivable review process
Ensure all invoices have proper status updated in the system to allow for categorization of outstanding Accounts Receivable
Complete incoming clients' requests for the global team such as; Accounts Receivable confirmation, ACH information, etc.
With limited supervision, work independently to complete assigned tasks and work responsibilities to meet agreed objectives
Consider the impact of recommendations when making decisions or resolving problems
Skills and Experience:
Some experience within a similar position
Previous experience of working in a professional services environment
General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements
Excellent English communication skills (verbal and written)
Advanced technological proficiencies, inclusive of Microsoft Windows, Excel and Word
Keen attention to detail and effective organizational skills
Ability to prioritize and handle multiple tasks to meet deadlines
Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
Ability to exchange ideas and information effectively in a concise and logical way, and be sensitive to audience diversity
Exercise required degree of tact and diplomacy when dealing with others and in handling sensitive issues
Baker McKenzie

Philippines
Permanent
Full-time