Collections agentBill Gosling
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 16/11/2025
Deadline: 08/03/2021
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!
Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.We are currently looking for a Customer Service Representative to add to our Team.WHAT YOU WILL DOAs a Collections Agent you will:
Deliver a consistent and professional level of service at all times.
Achieve set revenue targets and call quality objectives.
Advise and influence clients' customers on the payment options for debt recovery.
Handle each call promptly and in the correct manner, updating records accordingly.
Input customer related data accurately and efficiently.
Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly and all parties are notified.
Explain the terms of sale, credit or contract condition as appropriate.
Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm.
Decide on the correct action when negotiating payments.
Complete any administrative tasks as required for the efficient running of the call center.
Follow strict Company policies and procedures at all times, ensuring that legislative requirements are met.
Have the ability to relate to people from a variety of different backgrounds.
Be persuasive, persistent and self motivated.
Show empathy, assertiveness, tact and resilience
ABOUT YOU
You enjoy talking to people on the phone
You are empathetic, a good listener, and want to help others
Have a desire to grow and drive your career forward
WHY WORK WITH US
Basic is at Php 16,000 to Php 20,000 (monthly)
Applicable allowances and incentives
Night Differential Rate
Health Benefits of up to 2 dependents for FREE
Life Insurance package (FREE)
Amazing work culture where you can learn and grow
Full Time
WHERE ARE WE 16F Three World Square, Upper Mckinley Road, Fort Bonifacio, Taguig CityCHECK US OUT FOR YOURSELFTwitter & Instagram: @bgocareersFacebook: @BillGoslingOutsourcingPH
Website - Apply now or reach one of our Branch Recruiters at (+63) 917-512-2455 (BILL) or by emailing us at [Protected Info]
Bill Gosling
Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.We are currently looking for a Customer Service Representative to add to our Team.WHAT YOU WILL DOAs a Collections Agent you will:
Deliver a consistent and professional level of service at all times.
Achieve set revenue targets and call quality objectives.
Advise and influence clients' customers on the payment options for debt recovery.
Handle each call promptly and in the correct manner, updating records accordingly.
Input customer related data accurately and efficiently.
Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly and all parties are notified.
Explain the terms of sale, credit or contract condition as appropriate.
Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm.
Decide on the correct action when negotiating payments.
Complete any administrative tasks as required for the efficient running of the call center.
Follow strict Company policies and procedures at all times, ensuring that legislative requirements are met.
Have the ability to relate to people from a variety of different backgrounds.
Be persuasive, persistent and self motivated.
Show empathy, assertiveness, tact and resilience
ABOUT YOU
You enjoy talking to people on the phone
You are empathetic, a good listener, and want to help others
Have a desire to grow and drive your career forward
WHY WORK WITH US
Basic is at Php 16,000 to Php 20,000 (monthly)
Applicable allowances and incentives
Night Differential Rate
Health Benefits of up to 2 dependents for FREE
Life Insurance package (FREE)
Amazing work culture where you can learn and grow
Full Time
WHERE ARE WE 16F Three World Square, Upper Mckinley Road, Fort Bonifacio, Taguig CityCHECK US OUT FOR YOURSELFTwitter & Instagram: @bgocareersFacebook: @BillGoslingOutsourcingPH
Website - Apply now or reach one of our Branch Recruiters at (+63) 917-512-2455 (BILL) or by emailing us at [Protected Info]
Bill Gosling
Other Info
Manila City, Metro Manila
₱16,000-20,000 per month
Permanent
Full-time
₱16,000-20,000 per month
Permanent
Full-time
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Bill Gosling
About the company
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