Accountabilities
1. Contacts past due customer accounts and researches disputed amounts as needed to determine the cause and validity of the delinquency and takes appropriate action (invoice resend, PO number updates, basic invoicing explanations, etc.) to resolve and/or identify significant collection issues and escalate appropriately.
2. Successfully manages entire portfolio of accounts based on priorities including aged balances, total dollars and other significant variables.
3. Maintains a clean aging by addressing overpayments, refunds, credits, account transfers, etc.
4. Reduces the number of past due accounts for the assigned portfolio to within department standards.
5. Identifies and addresses uncollectible accounts quickly and refers them to 3rd-party collections.
6. Develops expertise in use of collections tools including billing and invoicing platforms, etc.
7. Follows all collections and department policies and procedures.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
1. Contacts past due customer accounts and researches disputed amounts as needed to determine the cause and validity of the delinquency and takes appropriate action (invoice resend, PO number updates, basic invoicing explanations, etc.) to resolve and/or identify significant collection issues and escalate appropriately.
2. Successfully manages entire portfolio of accounts based on priorities including aged balances, total dollars and other significant variables.
3. Maintains a clean aging by addressing overpayments, refunds, credits, account transfers, etc.
4. Reduces the number of past due accounts for the assigned portfolio to within department standards.
5. Identifies and addresses uncollectible accounts quickly and refers them to 3rd-party collections.
6. Develops expertise in use of collections tools including billing and invoicing platforms, etc.
7. Follows all collections and department policies and procedures.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
Please read our
RELX
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
RELX
About the company
RELX jobs
Manila, Metro Manila
Senior Finance Analyst (20013)
Bill Gosling Outsourcing Philippines
MetroManila, Manila, TaguigAgreement
Project Technical Assistant IV (Production Engineer II)
Advanced Science and Technology Institute (ASTI) - Government
Agreement
Position Collection analyst ii recruited by the company RELX at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Collection Analyst II or RELX company in the links above
About the company
RELX jobs
Manila, Metro Manila