Navigate through Multiple Systems and customers whilst maintaining customer engagement through messaging
Address concerns from new and existing customers
Handle Several chats at a time
Helps in managing & providing hardship options to our customers
Job Description
Above average verbal and written English communication skills
No corrective/ disciplinary action/ issued with in the last 90 days
Excellent reliability scores
Passing scorecard for the last 3 months
Has telecommunication background experience
Excellent working knowledge in MS office applications
Good Interpersonal and communication skills
High Attention to details and accuracy
Ability to work in a fast-paced metric driven environment with multi-tasking skills
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Other Info
Permanent
Full-time
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