We are looking for a team leader to support the Grocery & Retail Direct team. This person will be responsible for leading and running day-to-day responsibilities to ensure that all critical metrics and targets are met. The team leader will provide the help and support needed by the team to perform their roles optimally. The resource is expected to coach, mentor, and build a positive culture of excellence and integrity, getting results, leading performance, and making recommendations to promote security, improve and elevate the user experience, and lead projects to further improve the process.
Your Impact in Role:
Handle performance and get results: You will analyze, strategize, implement action items and effectively drive your team to meet and exceed targets in quality, efficiency/productivity, customer experience, costs or other metrics where it is applicable. You will also collaborate with other internal or external support teams critical to delivering results.
Lead, coach, mentor and engage: Support growth and development by building an engaged and hard-working team with strong foundational values. You will coach and mentor your team leads and team members, guide them and work with them to achieve their full potential. You will lead by example, resolving the toughest of issues from customers and ensuring that your team constantly performs at a high level.
Build and maintain partner relationships: You will interact and collaborate with teams from the different regions and cities we support, constantly improving our level of service to customers through exceeding agreed service levels.
Drive accountability on policies, house rules and other guidelines: You will reinforce compliance to company policies such as house rules, attendance policy and PIP guidelines. Ensure that you and your TLs do the right thing each time even if it means doing the difficult things.
The Experience You'll Bring:
Engaged and Values-Based Culture - Build a culture of excellence with strong team dynamics fostering Uber values and promoting integrity, inclusiveness and authenticity within the team
Comprehension and Active Listening - Able to attentively focus, listen effectively to understand the message, comprehend the information and respond thoughtfully. You're able to engage and later recall specific details without needing information to be repeated unnecessarily.
Thought Organization - You can present your ideas and message in a structured and cohesive thought stream reducing unrelated or irrelevant details to deliver clear and concise information
Storytelling and Effective Presentation - You are able to speak authoritatively and interact with different audiences to effectively to present a clear and understandable and compelling but factual narrative
Coaching and Development - Validated ability to coach, mentor and lead people managers (TLs) by effectively building positive and collaborative relationships within the team. Can supervise progress of team leads and can plan/discuss development opportunities of leads and their teams
What's in it for you
Uber's culture and values are at the core of everything we do so that our employees can better understand who we are and what it's like to work at Uber today.
We pride ourselves on the amazing team we've built. The driver behind all of our growth, our bold and innovative brand, and the pioneering technology we bring to life is the people that make Uber, #OneUber.
Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and well-being. These benefits have been designed with #OneUbe r in mind, supporting the whole of you and the way that you work best. Read more about our benefits here:
Unsure if this role is the right fit for you?
We strongly encourage that you review the details of the job role and conceptualize how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we encourage you to apply to explore opportunities within Uber.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.
Uber
Your Impact in Role:
Handle performance and get results: You will analyze, strategize, implement action items and effectively drive your team to meet and exceed targets in quality, efficiency/productivity, customer experience, costs or other metrics where it is applicable. You will also collaborate with other internal or external support teams critical to delivering results.
Lead, coach, mentor and engage: Support growth and development by building an engaged and hard-working team with strong foundational values. You will coach and mentor your team leads and team members, guide them and work with them to achieve their full potential. You will lead by example, resolving the toughest of issues from customers and ensuring that your team constantly performs at a high level.
Build and maintain partner relationships: You will interact and collaborate with teams from the different regions and cities we support, constantly improving our level of service to customers through exceeding agreed service levels.
Drive accountability on policies, house rules and other guidelines: You will reinforce compliance to company policies such as house rules, attendance policy and PIP guidelines. Ensure that you and your TLs do the right thing each time even if it means doing the difficult things.
The Experience You'll Bring:
Engaged and Values-Based Culture - Build a culture of excellence with strong team dynamics fostering Uber values and promoting integrity, inclusiveness and authenticity within the team
Comprehension and Active Listening - Able to attentively focus, listen effectively to understand the message, comprehend the information and respond thoughtfully. You're able to engage and later recall specific details without needing information to be repeated unnecessarily.
Thought Organization - You can present your ideas and message in a structured and cohesive thought stream reducing unrelated or irrelevant details to deliver clear and concise information
Storytelling and Effective Presentation - You are able to speak authoritatively and interact with different audiences to effectively to present a clear and understandable and compelling but factual narrative
Coaching and Development - Validated ability to coach, mentor and lead people managers (TLs) by effectively building positive and collaborative relationships within the team. Can supervise progress of team leads and can plan/discuss development opportunities of leads and their teams
What's in it for you
Uber's culture and values are at the core of everything we do so that our employees can better understand who we are and what it's like to work at Uber today.
We pride ourselves on the amazing team we've built. The driver behind all of our growth, our bold and innovative brand, and the pioneering technology we bring to life is the people that make Uber, #OneUber.
Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and well-being. These benefits have been designed with #OneUbe r in mind, supporting the whole of you and the way that you work best. Read more about our benefits here:
Unsure if this role is the right fit for you?
We strongly encourage that you review the details of the job role and conceptualize how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we encourage you to apply to explore opportunities within Uber.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.
Uber
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Mabalacat, Pampanga
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Full-time
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