cloud Delivery engDeltek Systems
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 31/01/2026
Deadline: 22/10/2021
Company Summary
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rel
y on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com
Position Responsibilities
Server Management
Manage cloud server/storage deployments including promotion process, image management, data transfers, backup/restore, HA/DR
Create and implement monitoring, procedures, tools and standards related to system and application security (e.g. intrusion detection, denial of service, configuration change, cross site scripting, SQL injection, OS patching, etc.)
Deliver virtual server maintenance and software upgrades including service packs, patches, hot fixes, vulnerabilities, and security configurations with minimal software down-time
Execute database management and tuning activities
Configuration Management, and Upgrades & Maintenance Releases
Maconomy installation and configuration for a multi-tenant environment
Follow standard Change Management procedures
Plan and implement application hot fixes, upgrades and maintenance releases
Provides support and insights during planning for any upgrade activities
Case Troubleshooting
Troubleshoot complex problems, provide software fault diagnosis resolve operational issues, and interact with vendors, etc.
Provide advanced solution design including server and disk space provisioning
Manage system troubleshooting and backups
Provide support in any incident cases reported by customers and other stakeholders
Quality Checks
Define and document system architectures, systems configurations, and technical operational processes and policies
Monitor system stability and performance and ensure system availability, reliability, and usability
Monitor system resource utilization, trending, and capacity planning
Shift rotation, weekend and holiday work maybe required
Qualifications
B.A./B.S. or equivalent work experience or technical and/or product knowledge comparable to 4 year degree in a related area.
Should possess 2-7 years of industry experience.
Proven experience in using and working within ticketing system and project management tools.
Proven experience in driving process improvement and delivering to service level objectives.
Proven experience in the ability to support and learn multiple product offerings.
Have knowledge in Powershell scripting and good understanding of at least basic T-SQL.
Candidates must be able to display experience of task ownership, organization and prioritisation.
Experience with Cloud technologies such as AWS or Azure.
Should possess excellent time management skills and be process driven.
Experience with database technologies preferred.
Preferred experience in complying to data security and privacy policies.
Essential team player and has the ability to communicate in writing and verbally with a very diverse client base, particularly to a senior level audience.
Candidates must be willing to work on different work schedules (day/mid/night) and weekends/holidays.
Must be able to work weekends and holidays as required - Deltek Cloud Ops is a 24/7/365 operation, and as such maintenance periods are typically over weekends, to minimize client downtime during normal business hours.
Proven ability to pick up new software technologies quickly
Passionate about technology and solving IT operations-focused problems
2+ years supporting complex IT infrastructures, including but not limited to Cloud platforms
Must be detail oriented, task driven, and have excellent communication skills.
Customer service focus is key
Diverse range of technical and operational interests and capabilities, including Microsoft, SQLServer (incl.SQL Scripting), Oracle, virtualization, monitoring, automation technologies, Linux
Experience with Deltek products a plus
Experience with public cloud providers - AWS preferred
Understanding of high availability and disaster recovery strategies
Experience with automated deployment technologies
Experience with enterprise monitoring and management tools
Ability to work in high pressure, highly flexible 24 x 7 x 365 environment against both short and long term
Deltek Systems
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rel
y on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com
Position Responsibilities
Server Management
Manage cloud server/storage deployments including promotion process, image management, data transfers, backup/restore, HA/DR
Create and implement monitoring, procedures, tools and standards related to system and application security (e.g. intrusion detection, denial of service, configuration change, cross site scripting, SQL injection, OS patching, etc.)
Deliver virtual server maintenance and software upgrades including service packs, patches, hot fixes, vulnerabilities, and security configurations with minimal software down-time
Execute database management and tuning activities
Configuration Management, and Upgrades & Maintenance Releases
Maconomy installation and configuration for a multi-tenant environment
Follow standard Change Management procedures
Plan and implement application hot fixes, upgrades and maintenance releases
Provides support and insights during planning for any upgrade activities
Case Troubleshooting
Troubleshoot complex problems, provide software fault diagnosis resolve operational issues, and interact with vendors, etc.
Provide advanced solution design including server and disk space provisioning
Manage system troubleshooting and backups
Provide support in any incident cases reported by customers and other stakeholders
Quality Checks
Define and document system architectures, systems configurations, and technical operational processes and policies
Monitor system stability and performance and ensure system availability, reliability, and usability
Monitor system resource utilization, trending, and capacity planning
Shift rotation, weekend and holiday work maybe required
Qualifications
B.A./B.S. or equivalent work experience or technical and/or product knowledge comparable to 4 year degree in a related area.
Should possess 2-7 years of industry experience.
Proven experience in using and working within ticketing system and project management tools.
Proven experience in driving process improvement and delivering to service level objectives.
Proven experience in the ability to support and learn multiple product offerings.
Have knowledge in Powershell scripting and good understanding of at least basic T-SQL.
Candidates must be able to display experience of task ownership, organization and prioritisation.
Experience with Cloud technologies such as AWS or Azure.
Should possess excellent time management skills and be process driven.
Experience with database technologies preferred.
Preferred experience in complying to data security and privacy policies.
Essential team player and has the ability to communicate in writing and verbally with a very diverse client base, particularly to a senior level audience.
Candidates must be willing to work on different work schedules (day/mid/night) and weekends/holidays.
Must be able to work weekends and holidays as required - Deltek Cloud Ops is a 24/7/365 operation, and as such maintenance periods are typically over weekends, to minimize client downtime during normal business hours.
Proven ability to pick up new software technologies quickly
Passionate about technology and solving IT operations-focused problems
2+ years supporting complex IT infrastructures, including but not limited to Cloud platforms
Must be detail oriented, task driven, and have excellent communication skills.
Customer service focus is key
Diverse range of technical and operational interests and capabilities, including Microsoft, SQLServer (incl.SQL Scripting), Oracle, virtualization, monitoring, automation technologies, Linux
Experience with Deltek products a plus
Experience with public cloud providers - AWS preferred
Understanding of high availability and disaster recovery strategies
Experience with automated deployment technologies
Experience with enterprise monitoring and management tools
Ability to work in high pressure, highly flexible 24 x 7 x 365 environment against both short and long term
Deltek Systems
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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