client services Assistant (admin)TOA Global

TOA Global Company At TOA Global, we know exactly how to provide a great work environment and how important our employees are in serving our clients. Be part of our global team and discover why our workplace is where you should be! 100% dedicated to TOA Global Company At TOA Global, we know exactly how to provide a great work environment and how important our employees are in serving our clients. Be part of our global team and discover why our workplace is where you should be! 100% dedicated to servicing the financial services industry, TOA Global has been providing talented and skilled offshore staff to firms across Australia, New Zealand, and North America since 2013. TOA Global has become one of the largest employers of accountants and bookkeepers in the Philippines and is a proud equal opportunity employer, with a strong mission to make an impact in the community through our volunteerism and commitment to corporate social responsibility (CSR). We provide great salaries, work-life balance, unlimited training, internationally accredited development programs, awesome staff perks and benefits, and a values-centric environment where you will thrive. Job description The Client Services Assistant's role is critical to ensuring the delivery of high-quality outcomes for clients. The role may include supporting colleagues to achieve deadlines, finalising outgoing items, delivering technically correct information, following, and offering feedback on procedures or systems and communicating professionally to all levels of staff. The position also forms part of the relief and support structure that is necessary for the overall completion of administrative duties within the firm. Formatting of documents such as client letters, proposals, and collations. A high attention to detail regarding all outgoing items and a focus on improving the quality of internal documents. Coordination and processing of the billing function for clients, in line with standards and templates for billing. Preparation of all correspondence required including business letters, invoices, reports, articles and proposals, in accordance with established templates. Coordination of the Out-For-Signature and lodgement process (e.g., ATO) Preparation of electronic or physical collations in a timely, organised, and efficient manner. The updating, archiving and maintenance of accurate electronic data within various software platforms. General administrative duties when necessary. Qualifications Demonstrated administrative experience within a professional services firm, preferably in a public practice environment Strong attention to detail and accuracy of work Flexibility to perform different and varied tasks The ability to work under pressure and effectively manage time and prioritisation of tasks Motivated to work as part of a team in addition to completing individual regular tasks Strong problem-solving skills Excellent interpersonal skills, including the ability to consult with peers. Extensive experience with Microsoft Suite Amenable to work onsite the office Clark Pampanga
Monster

Philippines
Permanent
Full-time