Client Service Officer - With 2 years of relevant experienceShore 360
Workplace: Pampanga
Salary: ₱ 25,000.00 monthly
Work form: Full time
Posting Date: 09/11/2025
Deadline: 23/10/2020
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Description
Roles and Responsibilities
The primary role of the Client Services Officer is to take phone calls, respond to tickets and manage live chats for clients and internal stakeholders. The role includes processing customer enquiries efficiently and correctly. You will also be expected to be resilient in dealing with difficult customers and maintain a high level of professionalism and politeness at all times. You will be expected to recognise and report faults/errors in the process to maintain business continuity, as well as be a role model for your peers and more junior team members. Finally, you will be expected to go above and beyond in your efforts of assisting clients. From time to time you will be required to perform data processing in relation to phone calls, tickets and chats received.
Required Experience
- Previous customer service experience (phone, emails, chats)
Minimum Qualifications
- Degree qualified in Business, IT, Engineering, Marketing or equivalent
A Successful Candidate must have
- Excellent spoken and written English language is a must
- Willing to learn, can-do, achievement-oriented, customer/client focus
- High level of literacy in modern PC suites (Windows) and web applications
Perks
-Immediate start
- Competitive salary + paid benefits
- Free barista-style coffee and subsidised canteen
- Medical and dental insurance
- Unlimited potential for growth
- Challenging role
- Fun and family-oriented working environment
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Availability for travel: No
Availability for change of residence: No
Roles and Responsibilities
The primary role of the Client Services Officer is to take phone calls, respond to tickets and manage live chats for clients and internal stakeholders. The role includes processing customer enquiries efficiently and correctly. You will also be expected to be resilient in dealing with difficult customers and maintain a high level of professionalism and politeness at all times. You will be expected to recognise and report faults/errors in the process to maintain business continuity, as well as be a role model for your peers and more junior team members. Finally, you will be expected to go above and beyond in your efforts of assisting clients. From time to time you will be required to perform data processing in relation to phone calls, tickets and chats received.
Required Experience
- Previous customer service experience (phone, emails, chats)
Minimum Qualifications
- Degree qualified in Business, IT, Engineering, Marketing or equivalent
A Successful Candidate must have
- Excellent spoken and written English language is a must
- Willing to learn, can-do, achievement-oriented, customer/client focus
- High level of literacy in modern PC suites (Windows) and web applications
Perks
-Immediate start
- Competitive salary + paid benefits
- Free barista-style coffee and subsidised canteen
- Medical and dental insurance
- Unlimited potential for growth
- Challenging role
- Fun and family-oriented working environment
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Availability for travel: No
Availability for change of residence: No
Other Info
₱ 25,000.00 monthly · Pampanga, Central Luzon · Today, 02:04 PM (updated)
Work type
Full Time
Work type
Full Time
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Shore 360
About the company
Shore 360 jobs
₱ 21,000.00 monthly · Pampanga, Central Luzon · 14 September (updated)
Position Client Service Officer - With 2 years of relevant experience recruited by the company Shore 360 at Pampanga, Joboko automatically collects the salary of ₱ 25,000.00 monthly, finds more jobs on Client Service Officer - With 2 years of relevant experience or Shore 360 company in the links above
About the company
Shore 360 jobs
₱ 21,000.00 monthly · Pampanga, Central Luzon · 14 September (updated)