client service AdministratorClear Admin People

Clear is seeking an allrounder Client Services Administrator to work with our client, a leading Australian firm that provides migration services to businesses and individuals. Our client is an experienced provider dedicated to establishing long-term and authentic working relationships with client firms, providing competent and trustworthy professional services.
Role and Opportunity
The Client Services Administrator role is a challenging role that requires a professional who is self-motivated, proactive, has a flexible approach towards work, excellent time management skills and the ability to work independently. The focus of the role is to provide high-level of administrative support to the team to complete several tasks that enable the business to function effectively. This role would suit a highly efficient and organised individual who enjoys taking ownership of tasks through to completion.
Purpose
Below are the key tasks and responsibilities of a Client Service Administrator:
Creating, sending and following-up engagement agreements
Generating deposit requests and invoices to clients
Following up payment on deposits and invoices
Monitoring work in progress reports to keep work on schedule
Providing a high level of administrative support to the team
Providing a high level of service to our clients
The technology includes:
Microsoft applications
Outlook for email
Teams for collaboration and communication.
Required Attributes
Excellent written and verbal communication skills
Reliable and with the ability to maintain a realistic balance among competing priorities and demands
Accuracy in all things with a high level of professionalism and attention to detail
A client-first attitude to uphold the high standards of customer service
Confidence in using computer systems and learning new programs
Excellent time management skills
Ability to handle multiple tasks and competing priorities
Ability to work well under pressure
Ability to work autonomously and within a team.
Essential Experience
Minimum 3 years of work experience in Administrative/Bookkeeping/Customer Service role
Proficiency in Microsoft applications such as Word, Outlook, PowerPoint, Excel and Google Suite (Docs, Sheets etc.)
Proficiency in working with numbers for calculating GST and payment surcharges.
Advantageous
Experience in payroll and bookkeeping
Knowledgeable in Australian business culture
At least 1-year call handling experience.
Clear is a B4B Solutions Company, outsourcing great Filipino talents to work with our Australia-based clients. At Clear you can enjoy the following:
Work-from-home (WFH) setup
PC set with freight expense coverage
Monthly electricity and internet subsidies
Attendance incentive
Employee referral incentive
Quarterly engagement activities
HMO Coverage with free dependents
Group term life insurance coverage
Cash conversion of accrued leave credits after 1 year of employment.
Clear Admin People

Makati City, Metro Manila
Permanent
Full-time