Client returns advo Cate iInsight Enterprises, Inc.

Client Returns Advocate I
Pasig City - Philippines
Position Overview
The Client Returns Advocate I serve as the primary point of contact for all post-sales client requests. Incumbents assist clients via the phone and email with their requests and utilize SAP, Infozone, and Dataworld to research and resolve client issues. The role will also be required to interact cross functionally with various internal Insight departments. This position will report to the Returns Team Lead.
What you'll do at Insight
30% Client contact
20% Sales contact
30% Research
20% interaction with other Insight departments.
What you'll need to join Insight
College Degree preferred
Customer service skills a must.
Computer hardware/software knowledge and/or industry knowledge strongly preferred.
Excellent oral/written communication and interpersonal skills a must.
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology SolutionsTM and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.
Founded in 1988 in Tempe, Arizona
11,000+ teammates in 21 countries providing Insight Intelligent Technology
SolutionsTM for organizations across the globe
$9.2 billion in revenue in 2018*
Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner
Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business
Journal 2019 list of Best Places to Work (Extra Large Business)• Signatory of the United Nations (UN) Global Compact and Affiliate Member of the
Responsible Business Alliance Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.
Insight Enterprises, Inc.

Pasig City, Metro Manila
Permanent
Full-time