client relations OfficerCG Horizons Possession Consultancy Inc

JOB DESCRIPTION
Job Summary: Handles customer queries and complaints by rendering excellent customer service and providing reliable, accurate and timely information an products and services.
Duties and Responsibilities:
« He/She will be responsible for assisting buyers and agents based on job orders endorsed by different operating units.
« Accepts and evaluates requests and requirements of buyers.
« Prepares needed documents by buyers and ensures proper transmittal to departments concerned. « Monitors waiting time for all walk-in clients.
« Handles inquiries received via email and phone within agreed service level agreeement.
« Other tasks that may be assigned from time to time.
Job Requirements:
« Candidate must possess at least a Bachelor's/College Degree or any field.
« With strong customer service orientation
« Highly organized and attentive to detail
« Can work under pressure.
« Good communication skills
« Good organizational skills
« Able to deliver work with accuracy and on time.
« Able to work independently as well as in team environment.
« Able to maintain focus while multi-tasking in a competitive, high-energy environment.
« Willing to work on weekends
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Description
JOB DESCRIPTION
Job Summary: Handles customer queries and complaints by rendering excellent customer service and providing reliable, accurate and timely information an products and services.
Duties and Responsibilities:
« He/She will be responsible for assisting buyers and agents based on job orders endorsed by different operating units.
« Accepts and evaluates requests and requirements of buyers.
« Prepares needed documents by buyers and ensures proper transmittal to departments concerned. « Monitors waiting time for all walk-in clients.
« Handles inquiries received via email and phone within agreed service level agreeement.
« Other tasks that may be assigned from time to time.
Job Requirements:
« Candidate must possess at least a Bachelor's/College Degree or any field.
« With strong customer service orientation
« Highly organized and attentive to detail
« Can work under pressure.
« Good communication skills
« Good organizational skills
« Able to deliver work with accuracy and on time.
« Able to work independently as well as in team environment.
« Able to maintain focus while multi-tasking in a competitive, high-energy environment.
« Willing to work on weekends
Requirements * Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): Tagalog ,English
Knowledge: Adobe Photoshop, Adaptation to change, Customer service, Communication and persuasion
Availability for travel: Yes
Availability for change of residence: Yes
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