client experience AssociateCOL Financial Group, Inc.

Manages and resolves customer inquiries, requests, and follow-ups of premium clients
Enhance customer service by providing necessary support to premium clients such as web navigation, answer account related queries and assists in processing of requests
Disseminate important information to premium clients and handles outbound communications
Facilitate and promote marketing programs, events, seminars, and functions to premium clients
Bachelor's Degree in Finance, Accountancy, Banking, Business Management, or any related course
At least 1 year related work experience in customer support in a financial services setting is preferred, fresh graduates are welcome to apply
Has a customer driven attitude, team player and excellent communication skills
Goal-oriented, has a positive attitude, willing to learn, hardworking, and patient in detaling with clients
Knowledgeable on MS Office applications
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Entry Level / Junior, Apprentice Customer Service Financial Services 1 opening Bachelor's degree graduate
COL Financial Group, Inc. is the leading online stockbroker in the Philippines. It was established in 1999 with the aim of becoming every Filipino investor's most trusted wealth-building partner. It provides value-driven products and services, innovative solutions and expertise to help investors achieve their financial goals. COL is the fastest growing online stockbroker with over 140,000 clients and close to PHP 50 billion in customer assets. COL is committed to help you build genuine wealth by giving you access to online tools and resources needed to make well-informed investment decisions.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time