cib wholesale payments - implementation Associate iiJPMorgan Chase

Job Description: Job Summary
The EMEA Implementation Team is responsible for the on-boarding of all core cash management business for TS clients in our region. A critical part of the process relies on effective working relationships between Implementations, Sales, Product & Client Service. In addition, we work closely with a variety of internal functional partners in order to ensure seamless end to end service delivery. We manage the implementation process for a wide range of client sectors, using a tried and tested methodology to deliver a high quality client experience, while speeding revenue into the bank.
Roles and Responsibilities: (include specific functions/tasks/performance objectives but not limited to)
Review incoming work requests and assigns the work in such a manner as to ensure timely response and completion of each request.
Act as the single point of contact for the client during implementation and coordinates with appropriate business partners and team members to ensure delivery of products and services within agreed upon timeframes
Drive regular client meetings/calls to review the project against the plan.
Provide assistance to various internal partners to influence decisions related to developing solutions while ensuring audit and risks are mitigated
Build solid working relationships with customers and internal partners
Provide support to team colleagues as required
Ensure Client Account opening requests/activities have been subject to appropriate business approval criteria, per JPM credit risk and document control/ risk management criteria.
To update projects ensuring accurate tracking through management reports on a weekly/monthly basis.
To closely monitor cycle times for all product setups seeking to shorten each process.
Drive process improvements working closely with the team and functional partners to continually improve the client on-boarding process.
Attend meetings and training as required to continue development and to enhance knowledge of cash management products, processes and technologies.
Has defined levels of authority and decision making that affect the outcome and delivery of actual implementation deadlines and milestones.
Manage a team of 8-10 Implementation Analysts/Associates
Qualifications:
Education/ Experience
Graduate of any Business course
Operations/Implementations experience preferred
Knowledge on documentations review (standard and non-standard)
Cash Management and Treasury Services experience/knowledge preferred
Client contact experience preferred
People Management
Functional Skills/ Knowledge
Cash management/Treasury product knowledge preferred
Keen attention to detail
Strong verbal, written, and interpersonal communication skills
Ability to work in a fast-paced environment
Ability to adapt to a changing environment including changes or adjustments to work schedule and overtime
Strong organizational and decision-making skills
Aptitude to learn documentation and risk requirements
Ability to work on multiple applications while working under minimal supervision
Exhibit ability to work effectively in a team environment
Excellent interpersonal skills
Technical/ Application Skills
Proficient in various desktop and internet based applications
Proficient in MS Office Tools: Outlook, Excel and Word
Project management experience, would be beneficial
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase

Metro Manila
Permanent
Full-time