cib - reference Data Analyst - team leaderJPMorgan Chase

Job Description:
Roles & Responsibilities
The Static Data Team Leader is a key position within CIB Operations. He/She is expected to deliver on the specific tasks and requirements of the Static Data team (Trade Finance, Multibank & Replines, Receivables & Disbursement, High Value Payments, and Low Value Payments). These tasks will include the following functions responsible for executing the task assigned in the group which would include, though not exhaustive, setting up clients records on the system, maintaining work log, and investigating exceptions
Responsible for the timely and accurate adding and updating of client's information in respective Functional applications/Global Systems and mainframes.
Manage the workflow of BAU, handling requests made to the Static Data Team from CSO's, Implementation Team and Internal Departments.
Ensuring work is processed within established timeframes, is subject to the necessary controls and that targets are met accordingly.
The role involves interaction with Lines of Business and Internal clients via telephone or email, some of whom maybe of a senior capacity.
Respond to queries received via mailbox and resolve any client issue on priority
Working on various BAU Projects assigned from time to time and ensure timely completion of projects. Process any required back-up tasks relating to production, identifying ways to improve current work practices
The job also involves extensive investigation on a transaction and ageing level. Although the role will have individual responsibilities, expectation will be to contribute to meeting team's goals and SLA's.
Escalate and refer all concerns or non-routine situations to supervisors and managers.
Flexible to work in any shift.
Essential Skills & Experience
4-5 years' experience in a bank operations environment. Knowledge of Trade Finance, Payments and Cash Products would be an added advantage.
Demonstrate analytical skills and attention to details, highly organized and deadline oriented, are strengths.
Excellent PC skills, proficient with MS Office suite of products, particularly MS Excel.
Excellent written and verbal communications, as well as interpersonal skills.
Assertiveness to ask questions and pursue open issues until resolution in a positive and professional manner.
Proven ability to respond within short time constraints and meet deadlines, while maintaining accuracy and being able to handle multiple priorities.
Ability to adapt to a very fast pace and changing environment.
Ability to access and process information and work either with minimal or no supervision.
Ability to work within a global team environment, spanning several regions, and time zones.
Willingness to work in any shift.
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time