Job Description:
JP Morgan's industry-leading commercial card offering includes Virtual Card, Purchasing Card, Corporate Card (T&E), and One Card products.
As a Product Enhancement and Development Manager, you will be helping deliver enhancements to our end-to-end client and/or cardholder experience
You will participate in and support end-to-end projects and programs. This includes providing support for product development, product definition, product controls, evolution of our development / end-to-end customer experience / compliance models and external partner engagement.
Responsibilities include:
Support specific product and related infrastructure enhancements
Support integration with firmwide platforms and/or external platforms (e.g., Fintechs, Visa/Mastercard network capabilities, processor capabilities)
Implement product definition on external platform
Support product concept development. The scope of work will include: concept assessment, business case development, client impact measurement and documentation, concept prioritization, as well as documentation of the intended end-to-end customer experience.
Support end-to-end testing of the client experience driven by the processor/external partner
Support New Business Initiative Approval efforts
Qualifications:
The points below have been carefully considered as being essential for the role. Your background must accurately reflect all of these for your application to be considered.
2+ years' experience in product development and/or product management and/or client/program implementation and/or business analysis and/or project management. A combination of experience across two or more of these functions is a strong plus.
Ability to support and drive (with assistance) initiatives with end-to-end customer experience in focus
Demonstrated ability in verbal and written communication, in particular to demonstrate product hierarchy, product configuration/parametrization to diverse set of stakeholders
Demonstrated ability to work in a matrix organization in a collaborative manner
Attention to detail: much of the work we undertake with our processing partner requires deep detail
Ability to support multiple initiatives in parallel
Experience with integration work with external providers of product functionality (e.g., FinTechs, processors, transaction service providers) is a strong plus
Familiarity with payments is a plus
Experience with a commercial card processor environment (e.g., TSYS) is a strong plus
Experience with Agile methodology is a plus
Experience with driving results with external partners is a plus
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase
JP Morgan's industry-leading commercial card offering includes Virtual Card, Purchasing Card, Corporate Card (T&E), and One Card products.
As a Product Enhancement and Development Manager, you will be helping deliver enhancements to our end-to-end client and/or cardholder experience
You will participate in and support end-to-end projects and programs. This includes providing support for product development, product definition, product controls, evolution of our development / end-to-end customer experience / compliance models and external partner engagement.
Responsibilities include:
Support specific product and related infrastructure enhancements
Support integration with firmwide platforms and/or external platforms (e.g., Fintechs, Visa/Mastercard network capabilities, processor capabilities)
Implement product definition on external platform
Support product concept development. The scope of work will include: concept assessment, business case development, client impact measurement and documentation, concept prioritization, as well as documentation of the intended end-to-end customer experience.
Support end-to-end testing of the client experience driven by the processor/external partner
Support New Business Initiative Approval efforts
Qualifications:
The points below have been carefully considered as being essential for the role. Your background must accurately reflect all of these for your application to be considered.
2+ years' experience in product development and/or product management and/or client/program implementation and/or business analysis and/or project management. A combination of experience across two or more of these functions is a strong plus.
Ability to support and drive (with assistance) initiatives with end-to-end customer experience in focus
Demonstrated ability in verbal and written communication, in particular to demonstrate product hierarchy, product configuration/parametrization to diverse set of stakeholders
Demonstrated ability to work in a matrix organization in a collaborative manner
Attention to detail: much of the work we undertake with our processing partner requires deep detail
Ability to support multiple initiatives in parallel
Experience with integration work with external providers of product functionality (e.g., FinTechs, processors, transaction service providers) is a strong plus
Familiarity with payments is a plus
Experience with a commercial card processor environment (e.g., TSYS) is a strong plus
Experience with Agile methodology is a plus
Experience with driving results with external partners is a plus
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
JPMorgan Chase
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Metro Manila
Permanent
Full-time
Permanent
Full-time
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JPMorgan Chase
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Manila, Metro Manila