cib - payment lifecycle Associate iJPMorgan Chase

Job Description:
J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The TS Billing Operations Manager is expected to learn and be familiar with all the production sub-processes within TS Billing that include but not limited to the following:
Revenue Feed Management
Billing Set-up and Maintenance
Ledger Adjustments, Write-offs, Cancellations and Refunds
Fee Liquidations
Billing Research and Queries
This position is focused on providing management and direction to teams at a TS Global Billing Release Level. The Releases will include new functionality, complicated Financial testing, Regression Testing and coordination with all TS Global Billing application projects within the release.
The primary focus of the role will entail:
Management of standard PDF deliverables through out the life cycle of a Release / Project including developing and producing artifacts that support- scheduling, risk, roles, resource estimates, communication, change control, issue management, etc.
Directing and setting priorities, monitoring and reporting; coordination across multiple applications within the release for certain aspects of the project like testing calendar, implementation and reporting
Conflict resolution by demonstrating leadership and appropriate decision making competencies with the resources (direct or indirect) assigned to the project effort
Promoting an ongoing dialogue across the Release and ensure that status is effectively collected and presented
Ensuring that requirements submitted for the Release are executable; all necessary tools to test have been requested; understanding is established on how to test and validate once in production
In depth understanding of the business units effected by assigned projects
Working towards achieving current Billing Ops targets in partnership with the different Operations teams, Regional/LOB partners, functional groups, Risk and/or Technology contacts
Competencies:
Provide thought leadership and direction across your release team
Able to maintain multiple plans, monitoring numerous deliverables
Can comfortably handle risk and uncertainty
Is approachable, demonstrates managerial courage and tackles issues head-on
Demonstrates business acumen and is knowledgeable about policies, trends, and information affecting the organization
Delegates and shares information appropriately, and builds trust within a team
Relates well to all levels of the organization, deals with any issues within the team decisively and in a timely manner
Directs project activities to ensure high quality results within defined time and budget schedules.
Qualifications:
College degree or equivalent work experience
5 to 7 years of JPMC work experience preferred
Must be familiar with Project Management discipline and methods
Formal accreditation in Project Management method (i.e. PMP) preferred
Treasury Services / Banking experience a plus; TS Billing experience preferred
Broad experience in an Operational, Technology or Business Project Manager role preferred
Able to operate independently, follow tight deadlines, organize and prioritize work within a matrix management environment
A pragmatic collaborator with strong communication and facilitation skills
Proficient level knowledge of Microsoft suite of tools (including Project, PowerPoint and Visio)
Must be fluent in verbal, written and conversational English
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Philippines
Permanent
Full-time