cib fund servicing Manager iii (vp)JPMorgan Chase

Job Description:
The Middle Office Services hub provides full operational support to our clients' transaction processing needs by ensuring all aspects of the trade lifecycle are managed end to end efficiently, within market timeframes and accurately in a controlled environment to minimise risk.
Key responsibilities:
Day to day management of all aspects of Middle Office Functions
Routing Client instruction (redirecting Client's secure messages to the relevant MOS parties based on a pre-defined set of rules)
Trade confirmations, settlements and fails management across product classes (FX, MM, EQ, FI, OTC, ETD)
Investment Accounting entries based on templates received from internal and external clients
Support controls and break escalations / remediation
Review and clearance of daily overdraft items
High level service delivery to other MOS teams to ensure accuracy of records in the Investment Accounting systems
Management and development of operational team of 12+ FTEs
Provide leadership in terms of developing and retaining the talent pool
Ensure correct resourcing levels to meet BAU and any changes impacting the operations
Active Management of staff performance and continuous identification of key talents fit for Middle Office functions
Delegate project actions to Team members and encourage ownership of project tasks until implementation
Support the Change Management agenda
Assist and support MOS global team in any Client, Internal or Technology change
Convey a pro-active attitude towards change amongst the Team
Manage any resiliency tests and follow-ups with Mumbai and UK
Responsible for daily control and risk management within the operation
Enhance the quality and risk culture by ensuring proper management of daily production control and risk management tools
Work with OCM and Risk and Compliance globally to support the wider Risk and Control governance environment, provide Operational input and support for Audits, SAS70's and other regulatory inspections
Remediation of breaches and errors, and management of EF&L events within agreed targets
Service Delivery Management
Coordination across multiple sites: primarily Mumbai and UK. Some interaction with Bangalore may be required
Implement the Utility strategy as and when required
Provide leadership and senior point of contact for MOS UK and stakeholders, and escalations impacting services to MOS UK Clients
Delivery and monitoring of effective MIS tools and reporting to enable best practice production management
Support ongoing resiliency strategy and testing
Candidate Qualifications & Profile
Core Abilities
Excellent prior custody & fund services, markets or prime brokerage operational experience along with managing staff
Ability to work closely with business partners and interact with all staff levels
Ability to be flexible, follow tight deadlines, organize and prioritize work
Experience of working on large scale, multi-stream programs
Strategic thinking coupled with practical execution
Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
Ability to manage through a changing business landscape
Candidate must have a control focused agenda, and a thorough understanding of program/project risk
Anticipate issues and aggressively drive initiatives to ensure results
Self-starter and ability to learn quickly
People and Communication
Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change
Leadership with proven ability to manage by influence to promote change
Proactive in identifying and escalating issues
Business and Subject Matter Knowledge
Strong financial markets product knowledge and understanding of the transaction lifecycle in Custody and/or
Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivatives
Education and Certifications
Bachelor's Degree required or equivalent
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time