cib - client billing operations Vice PresidentJPMorgan Chase

Job Description:
Billing Operating Unit supports the end to end Billing process for the Global business units within CIB Banking, Markets and Investor Services. Support CIB clients, globally, who use the Treasury Services, Custody, Accounting, Fund Administration, Investment Analytics, Trust & Fiduciary, Transfer Agency, Prime Brokerage, and OTC suite of products. Primary functions include account and product setup, validation of data inputs into the core billing applications, invoice production, validation, delivery and payments application.
Roles and Responsbilities
Manage and develop a team of 10-15 Payments and GDS Billing Associates and Analysts
Maintain excellent interactive relationships with internal partners including: Client Services, Sales/Relationship Management, Product Management, Operations, Financial Controllers, Compliance, Risk Management, Controls
Drive change to create an evolving culture geared towards process improvement, innovation, and effective policy updates
Contribute to the team's roadmap by leading strategic initiatives and performing operational requests; gain business knowledge of the product and service offerings within JPM Investor Services while focusing on standardization and simplification
Monitor and report key operational performance indicators and key risks to management, on a weekly and monthly basis, focusing on identifying controls and process improvements
Analyze errors and control breakdowns, determine root causes and trends; oversee implementation of remedial actions
Ensure day to day compliance of the CASS Regulatory policies
Skills, Attributes & Required Experience
Securities Services Business / Operations experience required
Proven track record of managing and developing a team / management experience required
Strong leadership experience in handling process improvements and error resolution based on root cause analysis
Experience managing the delivery of complex projects on time
Ability to maintain strong collaborative relationships with internal partners including: Client Services, Sales/Relationship Management, Product Management, Financial Controllers, Compliance, Risk Management, Controls
Demonstrated leadership skills - self-starter, proactive, execution/results oriented
Strong verbal and written communication skills - executive synthesis; influencing
Adaptability to a fast paced, consistently changing environment; react to high pressure situations in a professional manner
Location Description
The selected candidate will be based in Philippines GSC located in Net Plaza Site, Taguig City, Philippines.
Shift: 2PM to 11PM Philippine Time
Region Supporting: APAC, EMEA and WHEM
Line of Business: Investor Services Billing
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time