Chat SupportChromelab Technologies Inc.

Responsibilities:
· Provide email and chat support to customers regarding products, services and other relevant information
· Handle customer complaints, inquiries and others
· Maintain a position of trust and responsibility by keeping all customer business confidential
· Keep records of customer interactions and transactions, details of inquiries, complaints and comments, as well as actions taken
· Refer to designated departments for further investigation on the unsolved customer grievances
Requirements:
· Candidate must be a college graduate (any 4 year course)
· Graduate of any 4 year course or any computer related courses.
· With related work experience is an advantage
· Able to deliver satisfactory results in a fast-paced environment
· Must be keen to details with a strong sense of urgency
· Has the ability to do multi-tasking
· Reliable and able to meet deadlines
· Has excellent interpersonal skills
· Proficient on MS office (Excel, Word, PowerPoint)
· Excellent in both oral & written English communication
· Able to work under pressure and beyond normal office hours
· Flexible, can work during weekends and holidays
· Able to work on a shifting schedule
· Must be willing to work in Makati
· HONEST, HARDWORKING, CONFIDENT and POSSESSES GOOD ATTITUDE
Summary of role requirements:
Flexible hours available
1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 06 November 2023