Chat Support specialist | online salesOrion Cepheid Inc (Datablitz)

Provide excellent customer service by addressing and resolving customer queries/issues in a timely manner.
Multitask while getting questions answered.
Provide answers that are correct, direct, and concise.
A graduate of Computer Science, Information Technology or any related course
At least 1 year experience in the same or similar field is required for this position
Proficient in using online sales platforms particularly Shopee and Lazada and with an in-depth understanding of its processes
Excellent verbal and written communication skills
Persuasive and goal-oriented
Ability to prioritize and manage time efficiently
Must be able to work in a fast-paced environment
Must be willing to work on-site (Manila)
Entry Level / Junior, Apprentice IT and Software Retail Industry 1 opening Bachelor's degree graduate
Orion Cepheid, Inc. or more popularly known as DATABLITZ opened its first store at SM-Centerpoint in 1995 at a time when the CD-ROM software industry was just in its infancy, with the firm mission of providing our customers with the best quality original software and books at the most reasonable prices, backed up by solid and responsive customer service. From that first store, Orion Cepheid today has 33 stores scattered all over Metro Manila and 16 stores in the main provinces of Bacolod, Baguio, Bicol, Cabanatuan, Cagayan de Oro, Cavite, Cebu, Davao, Iloilo, Laguna, Pampanga and Zambales. Each Orion Cepheid store carries thousands of titles of computer books, software and games - all 100% originals, ensuring our customers ALWAYS of the highest quality and value for their money's worth, not to mention assurance as well on the authenticity and genuineness of each and every product.
Kalibrr

Manila City, Metro Manila
Permanent
Full-time