Chat Support - csrAspire
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 17/12/2025
Deadline: 22/11/2023
• Research required information using available resources;
• Follow standard processes and procedures;
• Identify and escalate priority issues per Client specifications;
• Redirect problems to appropriate resource;
• Accurately process and record call transactions using a computer and designated tracking software;
• Offer alternative solutions where appropriate with the objective of retaining customers' and clients' business;
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates
• Handles incoming calls or inquiries from prospective customers or clients
• Follow standard processes and procedures;
• Identify and escalate priority issues per Client specifications;
• Redirect problems to appropriate resource;
• Accurately process and record call transactions using a computer and designated tracking software;
• Offer alternative solutions where appropriate with the objective of retaining customers' and clients' business;
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates
• Handles incoming calls or inquiries from prospective customers or clients
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Aspire
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About the company
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Makati City, Metro Manila