Chat Support agent - up to 25kAspire Global Solutions

Respond to customer inquiries via chat in a timely and professional manner. Provide accurate information regarding products, services, and policies. Resolve customer issues and concerns efficiently and escalate complex cases to higher levels as needed. Offer guidance and assistance to customers navigating the company's website or using its services. Collaborate with other departments to address customer needs and improve overall customer satisfaction. Document and maintain detailed records of customer interactions and transactions. Stay updated on product knowledge and company policies to provide accurate information to customers.
foundit

Quezon City, Metro Manila
Permanent
Full-time