(cebu) customer support Consultant (native-like japanese)SupportYourApp

Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.
Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.
What you will do:
Always be up to date with the cutting-edge technology;
Apply the latest and greatest customer happiness practices;
Provide support service through emails and chats;
Communicate with developers and other departments of various IT-companies;
Become a product expert and constantly grow.
Requirements
Native-like Japanese and English (B2 level);
Desire to learn, research, and develop;
Customer Service experience;
Analytical mindset;
Customer oriented and responsible attitude.
Will be a great plus:
Interest in cryptocurrency or stock markets;
Experience with CRM systems;
Technical background;
Experience with native speakers;
International exchange programs participation.
Benefits
Flexible schedule;
Competitive compensation in USD;
Enjoy working remotely;
Financial and professional growth;
Paid intensive training and trial period;
Great management with no bureaucracy;
SupportYourApp Medical Policy.
Who are we?
SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.
Visit our website:
SupportYourApp

Cebu City, Cebu
Permanent
Full-time