cb - Office Manager - business support managementJPMorgan Chase

Job Description: Office Management ("OM") is a function within Business Support Management (BSM). OM is accountable for the processing and controls in support of employee movement, asset and application provisioning and real estate moves. The team works closely with respective business managers, senior management and all related support groups (Business Management, Finance, HR, Real Estate, Compliance, Technology, etc.) This position will directly support Middle Office globally. The candidate will partner with the broader team of CB OM's and work directly with a Middle Office OM in the U.S. The ideal candidate must have demonstrated leadership and communication skills, have excellent project management and Excel skills and be comfortable interacting with all levels of senior management. Strong knowledge of the Commercial Bank Credit Risk business processes and internal partners will be an advantage. Primary responsibilities include but are not limited to: • Manage and seamlessly execute end to end white glove onboarding to ensure an exceptional onboarding experience for Middle Risk new joiners. • Provision technology hardware, applications and market data • Perform a broad range of operational and control functions such as maintenance of floor plans, execution of real estate moves, manage technology asset capture and provide general white glove trouble shooting support for the business • Process off boarding, transfers and relocations • Work closely with senior leadership to facilitate a wide range of projects and daily work as required. • Address performance successes and concerns with Sr.OM • Enforce a strong control/ compliance environment and continually identify ways to mitigate risk in the daily work Position Qualifications: The ideal candidate will be able to demonstrate the following: • 3-5 years of related experience • Client service mindset. Recognized as a natural leader, coach, mentor and valued partner to all constituents • Strong institutional knowledge of the CB • Effective interpersonal, communication and influence skills with all organizational levels. Able to work effectively under pressure • Excellent judgment, professionalism and maintains confidential information • Exceptional organization, problem solving and process improvement skills • Highly proactive with the ability to manage competing priorities and follow through all tasks to ensure closure • Consistently role modeling the firm's values and code of conduct • Focus on controls and mitigating risk factors • Project management skills to lead an initiative or play a support role on the broader team • Proactive in change management, looking for new ways to enhance the process • Strong command of MS office suite of products
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
JPMorgan Chase

Metro Manila
Permanent
Full-time