cb - Business support managerJPMorgan Chase

Job Description:
The business support management function is tasked with a variety of business administration and control responsibilities. Candidates must be comfortable working with all levels of senior management and will have to provide general support of day to day business functions.
Primary responsibilities include:
Lead day to day team activities and manage coverage
Develop and implement meaningful performance metrics
Motivate individual and team performance
Develop team line leaders
Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes
Manage relationships with key stakeholders
Manage relationships with internal business partners across multiple groups (both in North America and Globally)
Provide thought leadership in strategic direction to improve global consistency, productivity and leverage to the business
Build consensus around key initiatives
Advocate for the administrative staff needs
Lead the performance management process for the admin management team
Additional job scope includes providing guidance and support and driving the agenda in the following areas:
Ensure that effective business and process controls are maintained consistently across all businesses
Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management
Qualifications:
5+ years of related experience
Strong oral and written communication skills
Strong and independent problem solving skills
Customer service / Client facing experience is helpful
Knowledge of Microsoft Office (Excel, Word, and Powerpoint)
Excellent relationship building skills with the ability to listen well and influence others
Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
A self-starter who is organized and consistently meets deliverables
Comfortable leading an initiative or playing a support role on the broader team
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase

Metro Manila
Permanent
Full-time