casualty complex adj usterAIG

Handle a portfolio of Liability claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
Functional Responsibilities:
o Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service;
o Working with the Claims Head to ensure effective vendor and litigation management on Complex claims within a personal allocation;
o Internal stakeholder communication where required;
o Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes;
o Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice;
o Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims;
o Handle complex claims allocated within agreed level of authority limit.
Accountabilities:
o Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense;
o Effective communication of key Complex claims and (LoB) portfolio messages to internal Stakeholders;
o Financial control through consistent reserve and other financial transaction discipline;
o Accurate and consistent policy interpretation.
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
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AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . Reasonable accommodations will be determined on a case-by-case basis.
Functional Area: CL - Claims
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
AIG Philippines Insurance Inc
AIG

Makati City, Metro Manila
Permanent
Full-time