cargo Sales ExecutiveCathay Pacific

CGO - Cargo Commercial
Manila, Philippines
Cathay Pacific
Application Deadline
13 May 2025Company DescriptionLet your passion fly! We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won't be your last. It could take you anywhere. Join us and discover just how far you can go!Role IntroductionTo execute the commercial strategies for the port in order to surpass revenue targets and commercial Key Performance Indicators as well as providing fit for purpose solutions to customers.Key ResponsibilitiesRevenue Generation
Help to implement Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators
Support the Cargo Managers and coordinate with the Cargo Sales and Reservations Officers to achieve revenue target and generate ancillary revenue
Assist the Cargo Managers to negotiate and execute sales contracts as required
Help to generate revenue with the perspective of sales channels, product sales and offline sales development
Champion Cathay products and provide excellent and consistent product solutions to customers
Account Management and Sales Administration
Conduct regular reviews of accounts' performance and seek additional revenue opportunities from each account
Coordinate with the Indoor Sales Team to provide customer-centric solutions to customers
Assist in setting the annual revenue budget and Cargo Business Plan as required
Manage the day-to-day relationship of client-servicing with customers to support revenue generation
Collect, analyse and report market conditions, trends and activities as requested
Provide superb sales and customer service in all customer touch points so as to drive premium selling rates and regular business
Implement programmes on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions
Any other reasonable task as requested
Partnerships and External Liaisons
Assist the Cargo Managers to manage relationships with shippers, key industry and trade partners and associations so that the Company's interests are well represented
Give recognition to, and earn the loyalty of our highest value customers, including Cargo Clan Elite members
E&A
Emergency and Accident and Crisis Response responsibilities as required
RequirementsAcademic Qualifications
Diploma in a relevant field
Knowledge, Skills, Training and Experience
Minimum of 2 years' experience in airline cargo sales, operations or customer service
Strong knowledge of airlines and international airfreight industry
Knowledge of CHAMP CargoSpot System is an advantage
Strong communication and client management skills
Sensitive to confidential data and numbers
Proven success record in setting and achieving goals
Ability to work independently
Proficiency in the use of Microsoft Office Systems
** Please note that we will only be able to contact candidates who have been shortlisted for further consideration. **Personal & Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Cathay Pacific

Manila City, Metro Manila
Permanent
Full-time