cantonese customer Email Support (ortigas city)J-K Network Manpower Services

Ortigas, Pasig City
Php 90,000-Php 97,000
Cantonese, English
Foreigner
BENEFITS:
Health Insurance
13th month pay
Vacation Leaves
Sick Leaves
Other Incentives and Allowances
JOB DETAILS:
Company Profile:
One of the top Business Outsourcing Companies world wide. This company provide a wide range of service in the industries such as telecommunication, financial service, insurance and retail
Requirements:
Fluent in Cantonese speaking and writing skills.
Excellent English communication skills.
Highly developed sense of integrity and commitment to customer satisfaction.
Strong detail orientation, communication and listening skills.
Willingness to work in a flexible schedule (Day shift, Night shift, and Graveyard).
Has the ability to handle complaints
Open to Bachelor's Degree Holder and Undergraduates
Must have CSR background
Having Customer Service or BPO background an advantage
Responsibilities:
Update customers of the delivery and shipping dates
Coordinate with customers with authorized receiver
Answer Chinese customers regarding inquiry on materials used
Answer inquiries regarding best recommendation based on customer preferences
Help Chinese customer with warranty claims
Explain the return policy to customers
Give instructions of step by step refund
RECRUITMENT PROCESS
Initial Interview- Recruitment
Assessment
Final Interview
Job Offer
HOW TO APPLY:
Please send your resume to: [Protected Info]
Mobile numbers: [Protected Info]
Email us: [Protected Info]
Skype: live:mandarinjobs
WeChat: Jknetworkofficial
Website: http://jkmanpower.jp-network-e.com
Look for Ms. RAIN
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OTHER AVAILABLE OPENINGS:
Position 1: Cantonese Senior Analyst
Industry: BPO Company
Location: Taguig City | Mandaluyong
Salary: Negotiable
Schedule: Shifting
Position 2: Cantonese Help Desk
Industry: BPO Company
Location: Taguig City
Salary: Php 100,000
Schedule: Nightshift
Position 3: Cantonese Customer Support
Industry: BPO Company
Location: Quezon City
Salary: Php 80,000
Schedule: Dayshift
J-K Network Services

Ortigas Center, Pasig City
Permanent
Full-time