Call Center outbound spec 2Wells Fargo

Market Job Description
About the Department
Wells Fargo Personal Lending Group (PLG) is one of the six main groups within Consumer Lending. It's goal is to empower millions of customers to achieve their everyday dream including helping them fund significant purchases through personal loans.
About the Role
The Call Center Outbound Specialist 2 is responsible for assessing customer needs through financial consultation. Based on customer needs, incumbents offer products to prospective customers using leads sourced by incumbents. Informs customers of company's current promotions and products. Requires advanced knowledge of company, products and/or services. Require advanced problem solving and/or sophisticated techniques. Incumbent acts as a liaison between various departments and the customer(s) to reach conclusions with the customer(s). Works on special projects as assigned.
Market Skills and Certifications
Completed 2nd year College Level
3+ years high call volume experience in a Contact Center, Financial Services, Telemarketing/Sales environment
Amenable to work on night shifts, shifting schedules, holidays and weekends
Job Family
Sales
Region
APAC
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo

Metro Manila
Permanent
Full-time