Call Center Associate for Taguig - With or without experienceNeksJob Philippines

Description
Qualification:
-excellent communication skills
-Willing to work on Shifting schedules/Holidays/Weekends
-Highschool Graduates and College Undergrad with Atleast 3 months call center exp
-College Graduates with or without call center exp
-Computer Literate
-Willing to start immediately
Job Duties
Answering calls and handling issues with a high standard of customer service.
Coordinate resolution of issues within service level targets.
Ownership and timely resolution of issues to the satisfaction of the customer.
Talking customers through standard fixes and resolutions.
Working with various functional teams to reach problem resolution and track product issues.
Development of technical ability through knowledge reuse.
Pro-active monitoring of email phone support requests.
Development of internal documentation, processes and procedures.
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Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No

₱ 33,000.00 monthly ·  Taguig, National Capital Region ·  Today, 08:01 PM (updated)
Work type
Part Time