Call Center Associate 25K MakatiOpen Access Marketing Philippines Inc

Description
About the Company
Open Access BPO has been providing business process and call center outsourcing solutions to a host of international clients since 2006. OAM is experienced in designing, implementing and managing critical business processes and call center solutions for Clients around the world from its Makati, Philippine operations centers.
Main Role: This customer service role includes email, live chat and phone support.
Qualifications:
· Previous call center experience highly preferred
· Adept at composing English emails and chat
· Great English communication/speaking skills
· Friendly and upbeat personality
· Positive attitude
· Solutions driven
· Adept at retaining knowledge
· Ability to multitask
· Adept at de-escalation preferred
· Understanding of customer service tools and program (CRM, Zendesk, etc.) a plus
· Commitment to being to work on time each scheduled day
· Must be internet savvy
. Typing test of 40 wpm
Send your resume to ****@openaccessbpo.com
Requirements * Minimum education level: Senior high school
Years of experience: 1
Language(s): Tagalog ,English
Availability for travel: No
Availability for change of residence: No
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