Call Center Agents - financial account in cebu it park ghssagGlobal Headstart Specialist

Job Responsibilities:
- Providing day-to-day customer service support to customers needs based on client account services or products.
- May handle assistance through phone, chat or email.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
Minimum Requirements:
- At least High School/SHS Graduate.
- With or Without Call Center Experience is welcome.
- With Excellent to Good Communication Skills.
- Must be willing to work on site.
- Willing to work at Cebu.
Bossjob

Cebu City, Cebu
Permanent
Full-time