CALL CENTER AGENTSymanpro

NOVALICHES
QUEZON CITY
1144
NCR
Philippines
Company Information SYMANPRO
#34 LJ BUILDING UNIT 3 2ND FLOOR MAYSAN , MALINTA VALENZUELA CITY
#34 LJ BUILDING UNIT 3 2ND FLOOR MAYSAN , MALINTA VALENZUELA CITY
Valenzuela, Metro Manila
Website:
The No. 1 Local Recruitment Agency In The Philippines
Job Description CALL CENTER AGENT
o Male/Female not more than 35yrs old
o High school diploma or equivalent
o Proficient in relevant computer applications
o years of experience in a call center environment
o Knowledge of customer service practices and principles
o Excellent data entry and typing skills
o Superior listening, verbal, and written communication skills
o Ability to handle stressful situation appropriately
RESPONSIBILITIES
Answer incoming calls and respond to customer's emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints using applicable software
Process orders, forms, and application
Route calls to appropriate resources
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Follow up customer calls where necessary
Upsell products and services
Complete call logs and reports
Other duties as assigned
Job Qualifications Send your resume at: [Protected Info]
CALL US: 0917-318-5079
We accept walk-in applicants!
You can visit our main office (Symanpro Manpower) located at #34 LJ Building Unit 3 2nd floor, Maysan Malinta Valenzuela City (in front of CMIC • Children of Mary Immaculate College) for personal interview.
Kindly bring photocopy and original of all your requirements. Thank you!
Open hours: 8:00AM to 3:00PM (Monday to Friday)
Note: No recruitment fee to be collected from the aspiring applicants.
Compensation 14000
Compensation Range ₱13,000 - ₱15,000
Contact Info JILL VILLAMARTIN
Contact Phone : [Protected Info]Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Metromanilajobs

Quezon City, Metro Manila
₱13,000-15,000 per month
Permanent
Full-time