Call Center Agent ll yosemite account ll montage siteNeksJob Philippines

Customer service specialists process complaints and issues related to products or services. They help customers complete purchases, upgrades, and returns, and frequently provide advice and technical assistance as well. They generally work in office environments, call centers, or from their homes.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Expro 2 & up
Communication Skills - Should be above average (Slight neutral or almost neutral accent)
High School or Senior High School graduate
Average to excellent English communication skills
· Computer literate and with good web navigation skill
· Available to start ASAP
Bossjob

Cebu City, Cebu
Permanent
Full-time