call center agent ( Healthcare Account)One Contact Center

Who We Are
ONE Contact Center Inc. is a U.S. based full service business process outsource (BPO) company with operations in Manila, Philippines. We've been in business since the year 2000 and specialize in customer service and support services for our clients. It is our goal to surpass our client's expectations by attracting, developing and motivating a diverse workforce whose goal is to provide efficient & outstanding service, problem resolution, and cost-effective support services.
CALL CENTER AGENTS
Call Center agents work with customers to find what they want, create solutions and ensure a smooth sales process. They will work to find new leads through business directories and/or client referrals. They will also be responsible in recommending products, services, and policies by evaluating results and competitive developments.
Essential Functions and Responsibilities
Obtains client information by answering telephone calls; verifying information.
Informs customers by explaining procedures; providing information and answering questions
Determines eligibility by comparing customers information to requirements
Describes products and services properly and efficiently
Obtains customer information
Desired Skills and Experience
At least College Level
High School/ Senior High School Graduate with at least 6 months call center exp. required
Call center experience in a Healthcare campaign is an advantage but not required
Good communication and listening skills
Self-motivated and can work with grace under pressure
Willing to work graveyard shift and/or holidays with FIXED SAT-SUN off
Amenable to work in our office in ORTIGAS PASIG CITY
If all these describe you, then apply online today!!!
For further inquiries you may also contact us and send an SMS to
Phone Number: [Protected Info]Globe: +639173462158 Smart: +639088809906
Simply tap the link and submit your application.
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One Contact Center

Pasig City, Metro Manila
Permanent
Full-time