business systems Project Manager8x8

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.8x8 is looking for a Business Systems Project Manager who will oversee the integration and efficiency of business applications and systems, while ensuring that technology solutions align with the operational goals and strategies of the company. The ideal candidate is a strategic thinker and hands-on executor who can bridge the gap between business needs and technical delivery-ensuring that our systems, processes, and tools empower GTM teams to operate efficiently and deliver a world-class customer experience.ResponsibilitiesLead the planning, execution, and delivery of multiple projects using structured project management methodologiesDrive accountability and transparency across stakeholders through consistent project updates and status reporting.Partner with the Business Applications team and GTM teams (Sales, Marketing, Channel) to implement effective system and process changes that meet business objectives.Collaborate with stakeholders to understand business requirements, workflows, and system dependencies.Manage projects with a solid understanding of processes and systems to ensure effective coordination between business and technical teams.Identify opportunities to streamline or automate processes and drive data-informed improvement discussions.Oversee projects impacting our Salesforce system and related sales tools stack (ZoomInfo, Outreach, LinkedIn Sales Navigator, Highspot, Impact, Skillibrium, Klue, etc.).Collaborate with vendors on implementation, support, and enhancement initiatives to ensure solutions meet business and technical requirements.QualificationsBachelor's degree in Business Administration, Information Systems, or related field (or equivalent experience).3+ years of combined experience in Project Management and Business Analysis, preferably in Revenue Operations or Sales Systems.Expertise in project management methodologiesProven track record in managing Salesforce or similar CRM-driven projects.Understanding of GTM processes (Lead-to-Cash, Territory Management, Forecasting, Analytics and Reporting).Strong analytical, organizational, and communication skills with the ability to influence at all levels.Experience working cross-functionally with technical and non-technical stakeholders.Proficient in using Google Workspace applicationsExperience with project management tools (e.g., Jira, Workboard, Coda, Smartsheet)PMP certification is a plus.Work arrangement:Hybrid setup. 2-3x a week onsite at our office in BGCAmenable to work US hours#LI-Hybrid#LI-MM18x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.For 8x8 jobs located in the US: 8x8 participates in the .View the in English and Español.View the in English and Español.We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at [Protected Info] (Include "Reasonable Accommodation" in the subject line)Our Job Applicant Privacy Notice can be found .Learn more on our company website at follow our pages on , , and .
8x8

Manila City, Metro Manila
Permanent
Full-time