Business systems analystRingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications and collaboration solutions. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral is the largest and fastest-growing pure-play provider in this space, with a market capitalization of over $20 billion.
RingCentral is headquartered in Belmont, California, and has offices around the world.
The environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark!
Job Description:
We are looking for a Business Systems Analyst who will engage with IT and business stakeholders in Finance (Billing and Collections, Revenue, Accounting, Tax and FP&A) to understand business processes and user needs from business systems, drill into the details to analyze complex processes and translate them into business and functional requirements and design solutions.
As a Business Systems Analyst, you will analyze system issues, perform bug triage, coordinate with multiple cross functional teams and find solutions. You will be responsible for documenting detailed processes, performing systems configuration, testing, implementation, continuous improvement and ongoing support. To ensure we provide optimal service, you will be skilled at business processes and methodologies along with a strong analytical and data modeling background.
Responsibilities:
Business Requirements & Analysis:
Works closely with business partners, internal or external, to understand processes, gaps and goals
Analyze existing and future state business processes, systems and flows of data
Develop and maintain documentation related to developing and modifying business processes and systems
Partner with business, internal and external technology teams to define associated system requirements and solutions
Participate in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution)
Acts as the liaison between the business units, technology teams and support teams
Make recommendations for new metrics, techniques, and strategies to improve the operational metrics
Critically evaluates information gathered from multiple sources, decompose high-level information into details, abstract up from low-level information to a general understanding
Business Solutions Design, Delivery & Support:
Proactive and takes initiative to gather information, investigate gaps / issues, identifies potential solutions and presents to both Business and IT stakeholders
Work closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction
Facilitate review sessions with functional owners, subject matter experts and end-user representatives
Work with various teams to investigate Finance production support issues and ensure timely resolution
Optimize Finance systems and processes to scale with RingCentral's growth by identifying and implementing processes and managing daily issues, reporting, and month-end close that will improve the overall operation and efficiency of the Finance organization.
Work with cross functional teams to develop project milestones and timelines for development, UAT, production validation and go live
Participate in scheduled system upgrades, including test plan development, testing, reviewing and evaluating new functionality.
Support delivery of reporting, dashboards and business intelligence capabilities through partnership with IT and Business
Lead and perform data management and migration activities
Ensure training and timely communications in accordance with project timelines
Engage in other areas of Finance such as Security, Compliance (SOX), Reporting,
Production and participate in change management support to ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met
Qualifications & Skills:
Bachelor's degree in Computer Science/ Engineering, Business Administration, Finance/Accounting or equivalent practical experience
5 years of knowledge and related industry experience implementing, configuring, customizing and integrating one or more ERP systems (e.g. Oracle, NetSuite, Workday) , and SaaS / Cloud financial systems (e.g. Salesforce, Anaplan, Concur)
3+ years of experience in implementation/enhancement/support of Financial ERP modules such as in AR, AP, PO,GL, FA for SaaS businesses is highly preferred
Experience in Quote to Cash Processes and Recurring Billing eco-systems is highly preferred
Knowledge of SDLC life cycle, spreadsheet applications, complex formula and macro creation required (Excel - Macros, PivotTables, VLOOKUP), and Tableau Report Building & Oracle SQL knowledge is preferred.
Domain experience in UCaaS (Unified Communication as a Service) is preferred but not necessary, where a candidate has worked on implementing IT applications or Reporting Solutions as a Business Systems Analyst.
Must be a self-starter, completely independent, thrives in a fast-paced environment, customer centric and have the interpersonal skills necessary to manage business and technology relationships
Ability to communicate effectively (written and verbally) with both technical and non-technical parties
Great organizational skills and attention to detail; able to juggle and prioritize multiple tasks simultaneously
Proactive and forward-thinking attitude and creative problem-solving ability
Must exhibit strong security and confidentiality practices with systems that handle sensitive data
Ability to deal with ambiguity and thrive in a rapidly changing business environment
Can Do and Open to Learn Attitude Required
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About RingCentral
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It's a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral

Manila City, Metro Manila
Permanent
Full-time