business support assistant - rmt (rates Maintenance team)DSV

Job Req Number: 45368
Time Type: Full Time
Position target:
This role is responsible to timely and accurate vetting and compiling of invoice lines and ends within creating pre-lodgment in timeframes required. The process is verifying and updating data entry in CW1 system and obtaining documents for customs clearance and shall communicate immediately should there be process or documents discrepancy.
Tasks and responsibilities:
Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within KPI.
Follow the steps in SOP for proces of Vetting and Compiling. Check special instructions for specific customers.
Report irregularities as per SOP.
Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.
Attend to customer Pre-lodgement activities and queries.
Sending jobs into pre-lodgement.
Active participation with process improvements ideas during daily stand up meetings
Individual Performance to meet/exceed expectations as defined in the SLA
Work under the direction of Team Leader/s
Adapt to MNL ISSC culture and perform in line with the Values/behaviors defined
To be a DSV Ambassador
Responsibility for the delivery of set personal targets, i.e. productivity, performance and quality.
Responsibility for the delivery of set additional personal targets, i.e. attendance and behavioral.
To own personal development in line with DSV's performance review process
Follow given directions and perform assigned duties.
Perform assigned tasks and support DSV meets it's objective and target for quality, health, safety and environment as documented in IMS and follow all requirements as set out in the QHSE policy.
Ensure that day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace
May be transferred to a different shift or process when there's a business need.
Education and skills:
Graduate of Bachelor of Science in Customs Administration. Preferably a License Customs Broker.
Freight-forwarding/logistics knowledge is an advantage.
Knowledge in CW1 system is an advantage.
Good Know How in MS-Office (Outlook/Excel)
Good Know How in web based applications / Internet
Quick comprehension and focused work
Resilience, ability to prioritize and meet deadlines
Accurate and reliable working method
Ability to work in a team & good interpersonal skills
Openness and flexibility In meeting customer demands / service attitude
Eagerness to learn and develop
Team Player
Intermediate excel knowledge
Minimal work experience:
Work experience in a Shared Service Center/ Forwarding / Transportation & Logistics is an advantage.
DSV - Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
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Why DSV
DSV

Paranaque City, Metro Manila
Permanent
Full-time