Business Intelligence analystContinuum Global Solutions

Business Intelligence Analyst
Business Intelligence Analyst Continuum Global Solutions is seeking a highly motivated, flexible, organized, and detail-oriented Business Intelligence Analyst to join our growing team. If you want to learn, grow, and help shape our strategy for BI, then this is the job for you. This role designs, modifies and creates dashboards and reports using a Microsoft stack (SSRS, PowerBI). This is done through research and fact-finding activities.
Responsibilities
Adheres to the established processes and requirements management methodology and practices, while carrying out their responsibilities. This includes meeting established quality standards.
Develops business relationships with internal customers.
Understands relationship between specialism and wider customer/ organizational requirements.
Uses best practices and knowledge of internal or external business issues to improve products or services.
Assists in the analysis of the underlying issues arising from investigations into requirements and problems and identifies available options for consideration.
Works with colleagues and clients/users to investigate and model business functions, processes, information flows and data structures, using methodical and consistent techniques.
Documents all work using the required standards, methods and tools.
May takes part in client/users meetings and presents issues and solutions both orally and in writing.
Assists in defining, planning and justifying (in business terms) projects to develop/implement Business Intelligence solutions.
All other duties assigned.
Experience and Qualifications Required
Master's Statistics, Mathematics, Computer Science or another quantitative field.
Minimum 3 years BPO experience working in a Data/Customer Analytics role.
Advanced knowledge with Visual Basic/Microsoft stack (SSRS, PowerBI).
LSS Yellow Belt preferred
Professional experience with BI tools, Data Modeling, and Data Analytics.
Great customer service and interfacing with customers is required.
Excellent oral and written communication skills.
Must be self-motivated and adaptable to learning and understanding new technologies.
Must be able to prioritize and manage multiple tasks to meet aggressive deadlines.
Must have strong analytical, problem-solving, and decision-making capabilities.
Must have the ability to work both independently and in a team environment.
Must be flexible to change and be able to work in a fast-paced environment.
PERKS & BENEFITS
Annual Salary Range: ₱360,000 - ₱500,000 (based on experience)
Stable Full-Time Employment & Bonus/Incentive Pay
Insurance & Other Company Benefits
Fun, Healthy Work Environment
Flexibility work remotely and onsite onsite as needed.
About Continuum Global Solutions, LLC
Continuum Global Solutions' customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Continuum Global Solutions

Mandaluyong City, Metro Manila
₱360,000-500,000 per year
Permanent
Full-time