Business AnalystCAE

Role and Responsibilities
The airline industry faces pressures like few others - already tight margins, innovative airlines are now having to reimagine their economics and intelligent technology is at the heart of this transformation. We unleash insights for high-performance crews through powerful optimization and mobile automation software. We ensure 1.5 million flights a year (and growing) are efficiently scheduled and crewed. We have an amazing central Ponsonby location and exciting plans for growth and innovation as we are now part of the global CAE group.
CAE is a high technology company at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 70 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. Testament to our customers' ongoing needs for our solutions, over 60 percent of CAE's revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 10,000 employees, 160 sites and training locations in over 35 countries. www.cae.com
The Business Analyst will be responsible for conducting analysis and documenting for new and existing customers with regards to user stories, configuration changes and gap analysis while actively engaging in ad-hoc support and quality assurance tasks.
Principal Accountabilities :
Analyse customer requirements to generate user stories
Document business requirements for both internal and external stakeholders
Evaluate configuration changes to support business processes
Provide gap analysis for new and existing customers
Generate associated documentation of analysis conducted
Demonstrate product functionality to internal and external users
Deliver a high level of support to a global customer base
Review ad-hoc testing items under the Quality Assurance team
Offer direction for junior members of the team
Maintain clear and regular communication with relevant Merlot individuals
Qualifications, Skills and Experience
Relevant computer science or the equivalent bachelor's degree
5+ years of previous experience in a similar role
Deep understanding of airlines information systems, with a preference for operational systems
Knowledge of software development cycle and structure
Problem solving and sound judgment in relation to technical matters
Essential
Ability to manage multiple priorities and deadlines
Excellent written and verbal communication skills
Level of flexibility while working in a dynamic, collaborative environment
Desirable
Passionate about the airline industry
#LK-KM1
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
CAE

Manila City, Metro Manila
Permanent
Full-time