Business Analyst iiConduent
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 11/02/2026
Deadline: 07/06/2021
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Responsibilities:
Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance
Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data
Interprets the data to tell a story that answers business questions; looks for the so-what behind the numbers
Effectively communicate analysis in a way that business stakeholders understand
Builds relationships with key stakeholders in Operations, quality, training, in order to understand processes and identify gaps that may be contributing to lower key metric results
Facilitates and conducts root cause exercises
Aids in developing, execution, and measuring changes that are expected to improve results
Presents key insights and recommendations
Minimum Requirements:
Bachelor's degree in related field from a four-year college or university with two-three years related experience
Strong problem-solving skills
Project Management skills
Works well with minimal supervision yet uses appropriate resources
Ability to communicate with all levels of management
Ability to travel periodically
Experience with contact centers and customer satisfaction is preferred
Experience with statistical concepts and applications; knowledge of predictive modeling a plus
Six Sigma training or certification a plus
Tableau experience a plus
Graveyard shift
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: . You may also .
Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Responsibilities:
Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance
Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data
Interprets the data to tell a story that answers business questions; looks for the so-what behind the numbers
Effectively communicate analysis in a way that business stakeholders understand
Builds relationships with key stakeholders in Operations, quality, training, in order to understand processes and identify gaps that may be contributing to lower key metric results
Facilitates and conducts root cause exercises
Aids in developing, execution, and measuring changes that are expected to improve results
Presents key insights and recommendations
Minimum Requirements:
Bachelor's degree in related field from a four-year college or university with two-three years related experience
Strong problem-solving skills
Project Management skills
Works well with minimal supervision yet uses appropriate resources
Ability to communicate with all levels of management
Ability to travel periodically
Experience with contact centers and customer satisfaction is preferred
Experience with statistical concepts and applications; knowledge of predictive modeling a plus
Six Sigma training or certification a plus
Tableau experience a plus
Graveyard shift
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: . You may also .
Conduent
Other Info
Pasay City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Conduent
About the company
Business Development Representative (Mechanical Engineering) - Work from Home
TSG Outsourcing
MetroManila, ManilaAgreement
Position Business Analyst ii recruited by the company Conduent at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Business Analyst II or Conduent company in the links above