Business Analyst (global operations)RingCentral

Say hello to possibilities
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We're a $1.5 billion company that's growing at 30+% annually and we're expanding our Global Ops Team to make sure we stay ahead of the competition.
We're currently looking for:
The Business Analyst will be responsible for working across multiple departments to support business process redesign initiatives and optimize operations within the Sales, Marketing and Finance organizations. This analyst will start primarily on creating structured management reports and dashboards to monitor daily sales operations and assess periodical performance. With enough understanding of the business operations, the analyst will collaborate with leaders across different departments to improve existing reports and dashboard, provide data-driven analytics, build new management tools, identify improvement opportunities and recommend decisions on key operational concerns.
Reporting to the Senior Manager - GTM Performance, the analyst will support GTM initiatives through monitoring and investigation of performance across business units, data modeling, interpretation of analysis, and recommendation for business decisions.
This role requires strong analytical skills and ability to cooperate with cross-functional teams. Projects are likely to focus on improving operational efficiency.
In addition, the role will:
Identify improvement opportunities and develop creative solutions that optimize day-to-day operations
Provide analytics support for management to gain insight and drive business planning based on data and statistical methods
Work closely with stakeholders to improve analytical tools
Develop periodical performance monitoring dashboards, reports and metrics
Drive project milestones from concept through project closure
Actively drive project status reporting, issue identification and risk management
Assess and document key steps: problem statement, process flows, gap analysis, solution recommendations
Work collaboratively with cross-functional teams - build relationships, prioritize tasks, achieve milestones
Facilitate meetings and project work across multiple locations including global offices
To succeed in this role you must have experience in:
More than 2 Years of business process design or consulting experience
Proficiency with Microsoft Excel and PowerPoint
Ability to work on large databases and synthesize into useful reports and dashboards
Excellent oral and written communication skills including listening and presentation skills
Desired Qualifications:
Ability to drive change and influence individuals at all levels of the organization
Ability to gather, interpret and apply critical thinking to data to help inform decisions
Strong analytical, organization, problem-solving and follow-through skills
Ability to think and influence both at the strategic and execution level
Ability to effectively prioritize multiple tasks, projects and deadlines simultaneously
Experience documenting processes using project management methodologies
Ability to work in a self-directed manner
Amenable to work on a 3am - 12pm MNL shift
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Work from home temporarily between September 2021 to December 2021, or until further notice
Comprehensive HMO package (medical and dental)
Personal Time Off Leaves
Quarterly Performance Bonus
Employee Assistance and Wellness Programs
RingCentral's Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. That's why we're the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $.1.5 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.
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RingCentral

Manila City, Metro Manila
Permanent
Full-time