Business Analyst (e-commerce)Sana Commerce

At Sana Commerce, we are committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.
Your job:
It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We're a fast-growing SaaS company that allows you to take ownership of your career.
At Sana Commerce we are looking for a Business Analyst E-commerce. As a Business Analyst E-Commerce, you are responsible for the customer experience at the start of a project. You will guide our customers and match their business processes with our standard product Sana Commerce and translate business requirements to valuable changes in our E-commerce solution. For the internal organization, the Business Analyst E-Commerce is a representative of the customer, as such, you will communicate their needs to the development team with the direction of the solution to achieve their end goals.
What you'll be doing:
Matching customer business processes with our product Sana Commerce.
Clarifying the requirements of the customer in the Analysis phase and create the requirement specification.
Supporting the development team to deliver the solution which is defined in the requirement document.
Being present during customer demos and represent the customer during the demo.
Advising on e-commerce matters and applicable technologies. Propose solution directions that fit the needs and boundaries of the customer and their business.
What you'll bring:
A Bachelor's degree or equivalent, preferably in IT or software development;
Language: (near) Native English skills both verbally and in writing;
Experience: A minimum of 3 years in an analyst/consultant role in a software environment;
Excellent communication skills: You understand the importance of great communication and managing expectations, to make sure all stakeholders are aligned!
What you'll get:
The chance to make an impact at a scale-up organization;
A global and customized team onboarding program (9,1/10 rated by previous new hires);
Personal development opportunities;
Up to 3 weeks "work from anywhere" per year;
Being part of a 50% year-over-year growth software company.
Who we are:
So, what does being a part of the Sana team mean?
Entrepreneurial. Sana exists today because a few people had a great idea and brought that idea to life.
Result-driven. We also know that being result-driven is about more than just KPIs. It's about creating value, tackling challenges head-on, and supporting our colleagues in reaching their goals.
Customer-centric. We're in it for the long haul. Through good times and bad, we stick together because we believe in our product, our promise, and our people.
Team spirit. At Sana, everyone is eager to help their colleagues and success is always a team effort.
Learning mindset. Sana Commerce people are constantly looking to improve and challenge their existing knowledge base.
Job descriptions can be tough to interpret. Even if you may not tick all the boxes, we have exciting plans for the APAC Region and we value people who share our vision and look forward to growing with us. Apply now.
#LI-MC1
#LI-Remote
Sana Commerce

Manila City, Metro Manila
Permanent
Full-time