Business Analyst, asia transformation - treasuryManulife - Agnes Yung

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Resear Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations and facilitate implementation of service quality and/or efficiency enhancements to business processes including implementation of new products. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. People Leader Role: No Key Accountabilities: Individual Accountabilities: . Provide support to business areas, investigating operational related problems/inquiries, and recommending and implementing solutions . Develop business requirement documents and specifications . Work as directed by management team to research and document business issues involving workflow procedures and processes . Analyze data and work with management to develop creative solutions. . Coordinate recommended process changes, enhancements and product implementations including test plans to ensure successful implementation . Act as business unit liaison with other business units including Information Systems, etc. . Assume the role of technical expert responsible for developing and guiding more junior team members . Identify and recommend staff training needs in response to process changes or new product/system implementations Key Shared Accountabilities: . Update assignments used for status reports, team communications . Identify and recommend staff training needs in response to process changes or new product/system implementations . Shares best practices with other team members, thus ensuring consistency across BUs and channels in the way MANULIFE does business, and in its delivery of products and services . Shares information on projects with other team members to ensure interdependencies amongst work are identified and addressed Job Requirements: . Bachelor's degree preferred . 2 - 3 years of business experience including progressive business analysis experience . Very good understanding of the business unit including product offerings, and service and management structure . Good understanding of project management methodologies and workflow design . Ability to influence and negotiate with others to meet project deadlines . Understanding of system design and analysis and user testing. . Strong organization, communication and interpersonal skills . Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels. . Demonstrated understanding of issues relevant to business unit. . Strong problem-solving skills and analytical ability . Effective interviewing, facilitation and presentation skills Decision Authorities: . Decisions at this position are made using judgment based on skills and knowledge already developed . Decisions beyond normal day to day may require escalation to management . Project-specific decisions, working with the business . Prioritizing and reprioritizing work deliverables and projects for external clients based on changing deadlines, costs, and scope of projects . Managing internal and external resources, clients and advisors to achieve targets Working Condition: . N/A MANULIFE IS AN EQUAL OPPORTUNITY EMPLOYER - AA/F/M/D/V General Accountability: To support growth, Asia needs a strong and adaptable cash management systems infrastructure to support increasing volumes and provide automated processes, systematic controls and security as well as yield enhancements. The Asia Treasury Cash Management Program is a multi-year Treasury technology implementation program budgeted at $7+ million USD that will implement the target treasury operational model, innovative payment solutions and infrastructure across Asia by extending the INFOR Enterprise General Ledge system to include the Treasury modules: Cash Book, Accounts Payable, and Cash Treasury Management. The Program will drive process improvements and organizational change in Asia Treasury Operations (ATO), as well as, local finance and operational areas reduce costs by shifting resources offshore, reduce infrastructure costs, reduce required cash balances, and generate higher annual cash yields. The position of Business Analyst, Asia Transformation - Treasury is responsible for implementing cash management and payment solutions to support increasing Asia payment volumes with automated processes, systematic controls and enhanced security across Asia. Key Responsibilities: Lead the detailed end-to-end business analysis activities and system setup requirement documentation i.e. current and future analysis, banking payment requirements and Infor ERP setup requirements Responsible for modeling business and data mapping requirements from various system sources to Treasury Management System (Infor). Develop and deliver treasury feed transformation and mapping requirement documentations. Develop and execute test plans, test cases and test results i.e. treasury data feed validation, functional, end-to-end and LIVE testing Change management support for process re-design, UAT and user training as well as post-implementation warranty support and troubleshooting Collaboration with local Treasury Ops (DTOs), Asia Treasury Project / Ops, MBPS SSC, ADO (Asia Data Office) and other technology groups-local IT, FP&M and GFT Knowledge/Skills/Competencies/Education: Work experience in the financial services industry (insurance / banking / wealth management) 3-5 years of progressive business analysis experience leading large-scale system or business process improvement projects. Exposure to systems integration implementation (especially with a Treasury Management or Payment System is an asset) Experience in data mapping from multiple sources Strong experience in gathering and documenting business and system requirements Ability to liaise with developers and system experts to develop robust solutions Understanding of corporate payment solution and banking communication channels - SWIFT / H2H / API / is an asset Strong analytical and problem-solving skills necessary to support deep dives into business operational problems and able to evaluate impact and opportunities Confidence and comfort with exploring/investigating new applications and technologies Ability to work independently under a tight deadline in a detail oriented environment Demonstrated proficiency in MS Office Suite including Word, Excel, PowerPoint and Visio Flexibility to accommodate and work in a dynamic and changing environment Problems/Challenges: Managing competing priorities that are high profile with multiple stakeholders. Participating in early stages of rolling out agile project management practice requiring training, uncertainty, resilience, quick learning skills, and adaptability. Working with subject matter experts, in multiple locations and time-zones, across departments and divisions and the need to accommodate global schedules. Need to be able to connect information and build understanding in order to supplement local skills sets and surface facts and issues. If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time